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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Which version review
on March 15, 2014
Posted by: DeluxeBasic
from Tallahassee, Florida
Normally I pick up a the boxed product from a local store. But could not find the basic Version after checking at several local stores. So went on line, there I did find the Basic along with the Deluxe package. The online tool to help determine the correct version I would need lead me to the Deluxe version. Over the years I had found the Basic was all I used. Ageist the recommendation on your site, I went with the Basic version with the apprehension that I may have to get the Deluxe product once I got into it. Turns out I did not and could clearly file a join, 1040 with itemized deductions. As with previous years the State tax part the main difference, and Florida does not have state income tax. I did not appreciate the hard sale and felt mislead toward purchase of an upgrade version. In the end the Basic Product worked as expected, which as previous years was excellent.
What's great about it: Product was easy to install and complete to file return.
What's not so great: Was not happy with hard sale to an upgraded version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
One Comment
on March 15, 2014
Posted by: ErnieH
from Rockwall, Texas
I have used Turbo Tax for a number of years now, and notice improvements every year. However, I do have one comment concerning this year s edition. When filling out "Annuity" information, I was a bit confused by the question about RMD for a retirement annuity from a pension fund not associated with a 401K plan..
What's great about it: Easy to follow guidance
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes DONE!!!
on March 15, 2014
Posted by: mg59
from Orlando, FL
9 out of 10 - Sad to say I am not a patient person
What's great about it: Very easy to make sure we got our taxes file properly
What's not so great: Need to be patient to go through all questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Year
on March 15, 2014
Posted by: HornsFan12
from Texas
Turbo Tax is the easiest 'do it yourself' tax prep there is.
What's great about it: Easy as ever...return was more complex, but everything worked out
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My TurboTax experience
on March 15, 2014
Posted by: JefferyT
from Danbury, CT
Have been using TurboTax for years and plan on doing so for years to come.
What's great about it: Guides you logically through filing your taxes
What's not so great: Every year I have to go back into Income/Wages and add in my state refund as income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 15, 2014
Posted by: DonMack
from Nampa id
Keep up the good work. i plan on using this in the future.
What's great about it: Easy to use & direct and to the point. Keeps you from making mistakes.
What's not so great: I did not find anything I did not like about this software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Inexperience okay
on March 15, 2014
Posted by: Newbell
State - not correct for person over 65
What's great about it: Fast and accurate Federal
What's not so great: State- incorrect and stranded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty Good Product
on March 15, 2014
Posted by: Patienceisvirtu
from Newman Lake, WA
Turbo Tax retrieves info from past returns and saves a lot of typing. I also like the 'side by side' info from last year. That helps me make sure I didn't forget anything. - Okay - get to change my nicname.....again - running out of ideas!
What's great about it: I like the step by step walk through.
What's not so great: I really can't think of any. Honest!
Written by a customer while visiting turbotax.intuit.com