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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Inconvenient to updarte
on March 16, 2014
Posted by: DavidW49
from Wichita, Ks
I run as a lowly user to reduce my chance of getting a virus or whatever. But this year's Turbo Tax made me log in as admin to update. Then when I went back to my lowly user login, it seemed oblivious that I'd updated it & wanted me to update it again, which I of course COULDN''T do as a lower user even if I wanted to.
What's great about it: Easy to navigate
What's not so great: Can't update as user, must be admin.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are easy now
on March 16, 2014
Posted by: ZombieKLR
from Tallahassee, Florida
I've been using Turbo Tax for about 14 years. I couldn't be happier with your product. You have turned drudgery into a small chore. The complexity of our tax code is absurd and getting worse. Turbo Tax has spared me the agony of plowing through our convoluted IRS forms and instructions. The effort Turbo Tax saves me is worth 100 times what I pay for your product. Thanks a lot.
What's great about it: I don't even have to try to make sense of what the Feds impose on us.
What's not so great: None.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on March 16, 2014
Posted by: earlpat
from Texas
Short questions allow for easier understanding of what was being asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
makes tough job easier
on March 16, 2014
Posted by: horsefan
from South Carolina
The software is easy to use and definitely saves time and frustration over doing it yourself plus a WHOLE LOT less money then paying a tax service for them to key in their own tax preparation software and submit.
What's great about it: easy to fill out schedules
What's not so great: keep trying to sell additional services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Steps You Thru
on March 16, 2014
Posted by: AnalystLady
from Denver, CO
I have used Turbo Tax for years after testing it against other products and manual filing several years in a row. I find it easy to use and the GUI and functionality changes over the years have been well done.
What's great about it: Easy to use, good search function
What's not so great: If you go back to a previous section, it does not keep the section answers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on March 16, 2014
Posted by: TMNR49R
from Reno, Nevada
I have been using Turbo Tax for years, You can't beat it!
What's great about it: Easy to use & understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions
on March 16, 2014
Posted by: TedK1948
from Houston, Texas
I completed all the forms, but when I reviewed the printout, I saw that no name or personal data had been entered on the forms. I did run check for errors. Perhaps you should have the program check to determine whether all personal data is entered. I do not know how, but the program skipped that section. I returned to the program and completed it.
What's great about it: In general, very reliable, but one must check the final results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Effective
on March 16, 2014
Posted by: taxeskeepgoinup
from Fort Worth, TX
I've used Turbo Tax for 16 years now. It's always been a relatively easy and effective way to do my own taxes. This year was the first year in which I had great difficulty though. There were MANY new questions and data blocks related to the new health care law... and where Turbo Tax usually guides me through (I used to do rental properties and depreciation schedules fairly easily), the new health care requirements are not well explained... and several questions that were laden in acronyms had HUGE impacts on my net tax bill. In one case, answering "yes" to a question about "HDHP" (I now know what it is... but still don't know if I'm eligible) changed my tax liability by more than $1200. Maybe i'm just getting too old... but next year, I'll probably pony up the money for a CPA. Thank you Washington for making our taxes so complicated.
What's great about it: Straight Forward - mostly simple
What's not so great: not enough info on the new health care laws
Written by a customer while visiting turbotax.intuit.com