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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Another Successful Tax year with TruboTax
on March 16, 2014
Posted by: Bentson
from Washington State
The program is good but I have some questions / suggestions:
Donations - How do I list the cost of donating food to the food bank?
How do I return to the place I left off in the program? I thought it used to go back to your last place automatically.
How do I arrange Charities in alphabetical order.
What's great about it: I have used TurboTax for years. It is easy to use, I have confidence in it. It helps me to learn about tax matters.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on March 16, 2014
Posted by: xstitcher61
from Lynnwood, WA
Turbo Tax is easy to use and trustworthy. Even though we use the standard deduction to file our taxes, it is still worth the price of Turbo Tax to not worry about math errors, etc. We have been using Turbo Tax for 15+ years. Extremely satisfied with the product.
What's great about it: Have used Turbo Tax for 15 + years. It's easy and reliable!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: Jerry111
from Beverly Hills, MI
Could not go back to the worksheet where you list investments sold. I had made a mistake in the amount paid and when I tried to go back to correct this, I couldn't get back to the worksheet by hitting the back button. I had to erase the entire worksheet and go back and re-enter all the sales data. It would make life easier if the back button took you back to the last page you were working on. Other than that, no problems.
What's not so great: Some difficulty in navigation
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 17, 2014
Posted by: ExGoodyearite
from North Canton, OH
This product was very easy to use. I like being guided through all sections. Everything was well explained. I especially liked seeing the comparison to last year as I went through each topic. This was even easier to use than last year.
What's great about it: Automatically transferred information from last year. Showed comparison to last year as I went through each section.
What's not so great: Trying to sell me upgrades.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm Back!
on March 17, 2014
Posted by: FormerEA70
from Summerfield, FL
I used Turbo Tax for several years but last year I went with another software - big mistake! But now I am back and will stay with Turbo Tax.
What's great about it: Easy and complete.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Software in last 5 years
on March 17, 2014
Posted by: 151down
from Summerfield, FL
Now running Turbo under Win 7 with 4 GB RAM, and it is so fast that its hard to keep up with the software. I especially like the way the FORMS present and the guidance by notes is great.
Will e-file, but, this is the first time I will have tax due and I am not sure how payment will be made. But, it's and adventure!
What's great about it: It got easier to use
What's not so great: Not sure if e-file will work with a tax due
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
continue
on March 17, 2014
Posted by: bill1934
from tampa fl
use basic every year.
What's not so great: put the 'continue' box in the same spot on every page so i dont have to roll down to the bottom of the page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
had a problem filing
on March 17, 2014
Posted by: jksuji
from BC, Canada
easy, helpful, convenient, good problem solver
What's great about it: asked for help…Got it
Written by a customer while visiting turbotax.intuit.com