Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown
2,831
reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
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Lowest Rating
Customer Rating
4
continue
on
March 17, 2014
Posted by:
bill1934
from
tampa fl
use basic every year.
What's not so great:
put the 'continue' box in the same spot on every page so i dont have to roll down to the bottom of the page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
had a problem filing
on
March 17, 2014
Posted by:
jksuji
from
BC, Canada
easy, helpful, convenient, good problem solver
What's great about it:
asked for help…Got it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy to use
on
March 17, 2014
Posted by:
AZsunlover
from
Tucson, AZ
This is at least the 5th year I've used turbotax. It's fast, efficient and takes the worry out of doing taxes.
What's great about it:
Can easily enter all your info and complete in one sitting
What's not so great:
none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on
March 17, 2014
Posted by:
Utlonghorns2
from
Bullard, TX
I have filed with Turbo Tax for the last 5 years. They transfer my data every year. I don't have to type in all that information.
What's great about it:
Easy Transfer
What's not so great:
None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT2014 Quality Review
on
March 17, 2014
Posted by:
DickW5TA
from
Austin Texas suburb
I would like to see better explanation of when vehicle registration is tax deductable. Why not list by state.
Better explanation on Required Minimum Distribution for seniors over 70.5 years of age.
What's great about it:
Easy to use, lots of checking
What's not so great:
Some items need more explanation
Pros:
My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on
March 17, 2014
Posted by:
kroumb7213
from
Baltimore, MD
There are always too many screens trying to sell more services.
What's great about it:
handles investments for me
What's not so great:
schedule B transactions with no cost basis were treated as missing cost basis
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent piece of software
on
March 17, 2014
Posted by:
lymadian1
from
Denton, TX
I've used this program for about 8 years, never been any problem.
What's great about it:
Easy to navigate
What's not so great:
None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
REFUND DIFFICULTY
on
March 17, 2014
Posted by:
Anonymous
from
DALLAS, PA
COULD NOT FIND A WAY TO ENTER "INCOME IN RESPECT OF A DECEDENT"
What's great about it:
DID IT IN ONE DAY
What's not so great:
COULD NOT FIND A WAY TO APPLY MY REFUND TO 2104 ESTIMATED TAXES
Written by a customer while visiting turbotax.intuit.com
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