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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Many year user of TurboTax
on March 17, 2014
Posted by: BruceinTexas
from Texas
I have been a user of TurboTax since the 1980's. Every year it seems to get easier to use even though my taxes get more complicated every year. I don't have to keep up with the IRS tax law changes every year - TurboTax does that for me. I love E-filing and direct deposit. Best of all is that it remembers everything from the previous year which saves a lot of entry time.
What's great about it: Seems to get easier every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: David28730
Form 1116 has needed improvement for years. Very hard to follow instructions and unclear. When it comes time to review for mistakes this form always come up and I have to figure out what Turbo Tax is asking for.
What's great about it: Well done except form 1116
What's not so great: form 1116 foreign tax credit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: exjetjock
from Memphis, TN
Generally a good product. You should, though, provide an automatic alert that there are updates that need to be made before starting the return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax History
on March 17, 2014
Posted by: Judykay
from Crown Point, IN
I've used Turbo Tax for eleven years and have been thoughly pleased with the product.
What's great about it: Walks you through the entire process.
What's not so great: This year federal tax forms unavailability held up my filing and refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on March 17, 2014
Posted by: CJTSB14
from Texas
This is a great program and I have used it for years. I like to use the interview process to begin a new year tax filing. This assists me in making sure I have found all deductions
What's great about it: Super easy
What's not so great: Non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
support required
on March 17, 2014
Posted by: vsm3
from texas
I've used TTax for years, with no problems. This year when I clicked "File a Return" nothing happened and I had to call support. They fixed it, but was disappointed I had to call.
What's great about it: familiar, consistant
What's not so great: needed support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Refund!!!
on March 18, 2014
Posted by: Pgunschmidt1
from Shallowater, Texas.
I have found Turbo Tax to be the easiest program to use in doing and filing your taxes to date and have been using it to file my taxes for about 10 to 12 years and it is very easy and fast from year to year, I always save the files to PDF files but had to reformat my computer du to a virus and needed to later print a couple of files for my son for a house and the files were on a external hard drive and I didn't have the old discs from years past and could not print them. Please either use the turbo tax cloud or print a copy for your records so they can be used in the future, other than that it is a very useful and wonderful tax tool I could not live without from year to year!!! Very happy
What's great about it: Super easy to use year after year
What's not so great: Just a little hard to review and print your taxes if you deleted the program before printing them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always the best way to file!
on March 18, 2014
Posted by: MrButtons
from Florida
Been using TurboTax for years. Love it. Very dependable method to file. Highly recommend it.
What's great about it: Easy, user friendly; gets better every year
Written by a customer while visiting turbotax.intuit.com