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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy Way
on March 18, 2014
Posted by: eeritchie
from Plano Texas
Very good tax software and I would not use anything else.
I am losing my math skills because I I let Turbo Tax do all the calculating.
What's great about it: Easy to use and accurate.
What's not so great: Some edits require going through complete questioning just to change a number. Some answers are not retained.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a relief
on March 18, 2014
Posted by: HappyWindy
from The Villages, FL 100K retirement community!!
I am so relieved it is done. Hope I can remember next year that it is no problem you lead me right through and allow me to ask questions when I don't understand what they are talking about and you use plain English and answer quickly!!!!
Thank you, thank you.
Thank you, thank you.
What's great about it: I don't have any complaint. Like my husband said it is simple with turbo tax!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: BruceMc
from Pierre, SD
After completing my taxes on Turbo Tax I took it to a Tax Professional for review. I in the light that I had lost my wife during the year and had some questions about it. He reviewed it and said it looked good. He is retiring this year from doing tax work and was wondering what I had used to file my taxes. It appears thatyou will have another user next year.
What's great about it: The Tax Program is very easy to work with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: ljtg
from Cheyenne, WY
For the first time, my previous year totals did not appear on this year's work sheets. We gave an in-kind donation to the community college and I did not find any place to input the appraised amount which the college accepted for the donation. It kept zeroing out.
What's great about it: Always appreciate Turbo Tax for its ease in filing our taxes.
What's not so great: Found I needed some additional information and not sure how to get it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
frustrating
on March 18, 2014
Posted by: Notpertinent
from Colorado
When I have a problem, I can't find an answer. I see when I looked at the number of "this site was helpful" that the vast majority of users found the site unhelpful.
I don't find the site user friendly. I need to see the forms filled in without all of the Turbo Tax notations. I need to save the forms on my computer after they are filled in as I have printed them to file; can't do.
Sometimes Turbo Tax makes a mistake (like adding information from another family member's taxes). Not easy to fix.
What's great about it: imported info from broker, did the math
What's not so great: No way to see forms without Turbo Tax notations,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 18, 2014
Posted by: DLSOKC
from Oklahoma City
Ive used Turbo Tax for years now. I like being able to go back and reprint previous years when I need them. It pulls all my info from previous years so I don't have to search for it. This year, I'm enjoying the military edition which caters to my needs as a service member. Overall, I have no plans to switch to another product.
What's great about it: Takes you through everything so you don't have to think. Just input the numbers
What's not so great: Can be lengthy but its thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: bjanpie38
from FL
Small problem it assumes if you had something on last years return then you must have it this year. It keeps asking you to enter data for it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: paulajjfjfiehgn
from Las Vegas, NV
Very easy to understand the questions this year. Great job!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com