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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Retired
on March 8, 2014
Posted by: Senileoldman
This 85 yr old man has been using turbo tax for years and still is the best ever.
What's great about it: excellent
What's not so great: no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year with Turbo Tax
on March 8, 2014
Posted by: AccordionMan1
I've used Turbo Tax for years. I invite my friends over to use it. I can't imagine going through tax season without it...
...Actually, I remember the paper forms and tables. I'll stick with Turbo Tax!
What's great about it: Ease of use
What's not so great: I still have to pay taxes. :-(
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on March 8, 2014
Posted by: Happyness1
Very good, fast and detailed
What's great about it: Step by step instructions
What's not so great: Doesn't provide what you paid for TurboTax the year before
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax 2013
on March 8, 2014
Posted by: Skipn
I have been using TT for well over 10 years. It didn't work nearly as well this year. It locked up multiple times and rebooted. Some of my last data each time was lost and had to be reentered. Tax help details not nearly as indepth as in prior years.
What's great about it: Seemed to pull in last years data much easier.
What's not so great: Program locked up, shut down multiple times.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Back with Turbo Tax forever
on March 8, 2014
Posted by: hoofty53
Did the H&R. It was OK. Tax Slayer was real pain. From now on it will be Turbo Tax
What's great about it: Tried the others. This was so much less hassle
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Speed Me UP
on March 8, 2014
Posted by: bf7bs
The space between the content and the "back" and "continue" is tooooo wide. On my computer I have to use two hands for the curser and I had to move the bar down EVERY time to find the directions. Wasted space. I could not make my picture larger.
What's great about it: logistics on information
What's not so great: Getting to the bottom for BACK or CONTINUE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT SUPPORT
on March 8, 2014
Posted by: BARBLUPIN31
TURBOTAX WAS EASY TO DO WITH A GREAT SUPPORT SYSTEM. EASY FOR ALL.
What's great about it: EASY TO DO
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked right through with no problems.
on March 8, 2014
Posted by: McCawber
I have been a Turbo Tax user since 2006 and have always been pleased and impressed with the ease of use that Turbo Tax has.
What's great about it: Very easy to use.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com