Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
TurboReview
on March 20, 2014
Posted by: GunnerDJ
from Poulsbo, WA
Overall, very clear and simple to use. Download from brokers saves time. You might make printing of Estimated Tax Vouchers optional, since the IRS does send these to many taxpayers, or arrange to print them on fewer sheets.
What's great about it: Clear instructions, with timely reassurance that the program "will get back to that."
What's not so great: Very few. You might explain the "Back" function uses "X" at top right.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick Return
on March 20, 2014
Posted by: Fred1945
from Pettus Tx
This program was easy to use. Took very little time to complete. Would advise anyone to use this instead of paying a CPA.
What's great about it: Was fast and easy
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 20, 2014
Posted by: erjack
from Fort worth, Tx
will continue to use Turbo Tax and refer to friends
What's great about it: step by step interview is very easy to follow
What's not so great: little difficult to get to the final E-Filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Appreciate Turbotax Excellent Metodology
on March 20, 2014
Posted by: Dingbatt
from Oak Ridge,TN
Turbotax does a great job and helps the process of surching through problems.I really appreciate their methodology and helpfulness and will use it every year.
What's great about it: Straightforward Directions
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Check later
on March 20, 2014
Posted by: jbrentlinger3
from OR
Will it show last years return information next year? It has not in the last 5 years I have used TT.
What's great about it: It is better than taking it to a preparer.
What's not so great: Did the state and US get it this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Works
on March 20, 2014
Posted by: MiamiNative
from Miami, FL
I used to do my taxes with a pencil and a calculator. I have used TurboTax for 20 years. I'll never go back.
What's great about it: Easy to use
What's not so great: What cons???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No problem
on March 21, 2014
Posted by: ernh
from Montgomery, Texas
I have used TurboTax for 20+ years, and I like the methodology of filing taxes. However and after exhausting all sources I knew of or were available, I was not able to efile the return and I have to mail it.
What's great about it: Menu driven data input
What's not so great: Was not able to efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use Turbo Tax
on March 21, 2014
Posted by: mjbuckner
from Highlands Ranch, CO
I've used Turbo Tax for over ten years. No plans to change
What's great about it: intuitive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com