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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
on March 21, 2014
Posted by: mybeers
from JC, Il
I have had more problems with this site this year than I've ever had. It was a major head ache and I'm not sure that I will be returning!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
step by step easy even for complex return
on March 22, 2014
Posted by: misterTColorado
from colorado
great value, easy to use
What's great about it: does everything for you
What's not so great: takes a little time to load on an old pc
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software--Turbo Tax
on March 22, 2014
Posted by: gross111
from St. George, Utah
Have used Turbo Tax for years. Gets better every year. Nice to have information carried forward each year so you do not have to start over.
What's great about it: Always easy to work with, saves lots of time.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on March 22, 2014
Posted by: wscrago
from Gainesville, FL
K-1 info loaded results in many error messages or lack of info that have to be corrected.
What's great about it: Good on data input and identification of errors.
What's not so great: Weak on Sch K-1's.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program; Miserable Law
on March 22, 2014
Posted by: RicardoTax
from IL
Beware of not reporting 529 plan withdrawals even though the entire amount was used for college costs and no part of the withdrawal is taxable. IRS computers kick out return for "omitted income." A Statement showing that the entire withdrawal was used for college costs fixes this problem but precludes electronic filing.
What's great about it: Ability to go through tax forms; zero computational effort
What's not so great: Cannot switch to Online if you've used Download previously without losing prior year's data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refundable American Opportunity Tax Credit?
on March 22, 2014
Posted by: redrose2
The product worked very well as usual.
However, I was confused by the results of the American Opportunity Tax Credit interview. I was a full-time student (five months) for one semester in 2013 and a part-time student for one semester. My Form 1098-T had Box 8 (at least half-time student) checked. I am less than 24 years old.
Because I was a full-time student for at least five months and under 24 years old, I did not think that I was eligible for a refundable AOTC. However, this was the result of the interview process. I was able to adjust/correct the answer to the five month question in the education worksheet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on March 22, 2014
Posted by: MLB0119
from College Station, TX
First time filing by myself without professional help--very painless, reasonably priced software, easily updated when I needed the uploaded 1040A.
What's great about it: Very user friendly
What's not so great: None!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of TT 2013
on March 22, 2014
Posted by: Fontenot
from Sugar Land, TX
I have been using the Turbo Tax product for many years and I always find it accurate and easy to use. This year I had a question and a TT representative was able to assist me.
What's great about it: Ease of instructions
What's not so great: None that I can think of
Written by a customer while visiting turbotax.intuit.com