Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Review forms
on March 22, 2014
Posted by: Nonsense25
i was unable to print forms because a a paid subscription to Adobe pro came on the screen and disable the printing process.
Do you have any ideas how i can over come this problem
What's not so great: unable to print forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently easy to understand
on March 22, 2014
Posted by: Freidenker
I've lost track how long I have been using TurboTax, but this product has been consistently easy to use and stress free for many years. I tried some other products in past years and the their user interfaces were difficult to navigate and I ended up going back to TurboTax and discarding the "other" software. Thanks for a product that has performed consistently and well!
What's great about it: ability to go back and review without loosing previous inputs
What's not so great: most difficulty I had was with translating the 1099 on a stock sale
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: Greg2210
It would seem that you could put in place a overview for the tax. To be used to see if standard deduction could be used other than going thru 4 hours of work to find out you don't qualify.
What's great about it: The easy use of theproduct
What's not so great: Still use the hold thing even though not needed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Snowy Saturday
on March 22, 2014
Posted by: RedBetty
I have been using Turbo Tax for years and have been very satisfied. This year on a snowy Saturday afternoon I sat down to do the dreaded tax return and voila!!!! it wasn't bad!!. I really liked the option of being guided through sections or only updating the information that needed to be updated. This saved a lot of time. I also really like the imported information from last year's return, again a real time saver. Thanks for another painless return process!
What's great about it: Efficient, Simple, Fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Each Year Gets Better
on March 22, 2014
Posted by: SandyLowLead
I haven't seen other programs, but I can't conceive of one being easier to follow. But, I say this every year and the next year is always better than the last.
What's great about it: The ease of filing because of your great instruction
What's not so great: It was not real clear asto where to enter the 1040 ES payments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Nice BUT
on March 22, 2014
Posted by: MRBJNU
I now have a pretty basic tax return and use the basic turbo tax program, but Turbo Tax Basic is really too expensive for my limited needs.
What's great about it: It is easy to use
What's not so great: Too expensive for my limited need!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well done
on March 22, 2014
Posted by: CliffNPatsy
The basic package was easy to use.
What's great about it: Easy to use
What's not so great: It is tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Where is the State Sales Tax Deductions!
on March 22, 2014
Posted by: GrayT
After multiple attempts to get my State of TN Sales Tax Deduction, the software, even after being updated would not allow it......and thus threw me into the Standard Deduction. I guess this was the best for my situation this year, but I wish TurboTax had been a little more clear and definitive with an explanation. Plus, I don't like having to register with user names and passwords to be able to CHAT and comment on open forums.
There was also no need to register my wife as a Private Tutor for 2013 and TurboTax would NOT take it out.....kept asking me to info......and still printed stuff off because of the depreciation on the computer. Schedule C STILL came out anyway. This was NOT necessary. Need to make this easier to take out. Her employment situation changed and no longer private tutors.
What's not so great: I never could get the State of Tennessee Sales Tax Credit.....
Written by a customer while visiting turbotax.intuit.com