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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Great but too pricy
on March 22, 2014
Posted by: bnfpair
from Colorado
Price should be reduced. If is is not or it is increased again, I may go to another tax program.
I would give it a 5 star if the price wasn't so high.
What's great about it: Easy to use
What's not so great: Getting too pricy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No stress taxes
on March 22, 2014
Posted by: TaxScientist
from Houston, TX
This was the simplest year for doing my taxes. The data downloaded without problem from TurboTax 2012 so I didn't have to type in a bunch of data. The step-by-step walked me through all the requirements so I felt comfortable that nothing was forgotten. Things I wasn't sure about were quickly addressed with the calculations. Error checking was helpful and identified things that were missing.
What's great about it: Step-by-step guidance, error checking, easy access to forms
What's not so great: lots of questions which don't relate to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Medical deductions
on March 22, 2014
Posted by: Nonsense25
from Lake Worth, Florida
i was a bit taken back that there was no information in the software presentation, noting that my extensive medical expenses did not rate a tax refund. Perhaps it is my lack of knowledge of Federal Taxes, but an online explanation would have been very reassuring if not helpful. Perhaps you can add language in your software to address my concern for next year.
My refund was strictly monies submitted within the tax year.
What's great about it: ....
What's not so great: medical expenses, no refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review forms
on March 22, 2014
Posted by: Nonsense25
from Lake Worth, Florida
i was unable to print forms because a a paid subscription to Adobe pro came on the screen and disable the printing process.
Do you have any ideas how i can over come this problem
What's not so great: unable to print forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently easy to understand
on March 22, 2014
Posted by: Freidenker
from Dallas, TX
I've lost track how long I have been using TurboTax, but this product has been consistently easy to use and stress free for many years. I tried some other products in past years and the their user interfaces were difficult to navigate and I ended up going back to TurboTax and discarding the "other" software. Thanks for a product that has performed consistently and well!
What's great about it: ability to go back and review without loosing previous inputs
What's not so great: most difficulty I had was with translating the 1099 on a stock sale
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: Greg2210
from McKinney Tx
It would seem that you could put in place a overview for the tax. To be used to see if standard deduction could be used other than going thru 4 hours of work to find out you don't qualify.
What's great about it: The easy use of theproduct
What's not so great: Still use the hold thing even though not needed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Snowy Saturday
on March 22, 2014
Posted by: RedBetty
from New Hampshire
I have been using Turbo Tax for years and have been very satisfied. This year on a snowy Saturday afternoon I sat down to do the dreaded tax return and voila!!!! it wasn't bad!!. I really liked the option of being guided through sections or only updating the information that needed to be updated. This saved a lot of time. I also really like the imported information from last year's return, again a real time saver. Thanks for another painless return process!
What's great about it: Efficient, Simple, Fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Each Year Gets Better
on March 22, 2014
Posted by: SandyLowLead
from Oviedo,FL
I haven't seen other programs, but I can't conceive of one being easier to follow. But, I say this every year and the next year is always better than the last.
What's great about it: The ease of filing because of your great instruction
What's not so great: It was not real clear asto where to enter the 1040 ES payments
Written by a customer while visiting turbotax.intuit.com