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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Super Hero and LIFE SAVER on My TAX!!!
on March 22, 2014
Posted by: Roynam
from Towson, MD
Great system... And easy to walk through. liked it
What's great about it: Great Team Players and Software Guide
What's not so great: There is nothing to not like about
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as pie!
on March 22, 2014
Posted by: frose
...the links that say things like "What's this?" or "See if I qualify" are very helpful. They always answer my questions and I am able to file with confidence.
What's great about it: Easy, clear, efficient
What's not so great: Sometimes it's hard to tell what specific questions are asking. However...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Something to add back to the process
on March 23, 2014
Posted by: captainscs
from Fort Myers, FL
This year you cannot view the individual capital gain or loss as you enter investment sales, making it so that you cannot double check your entries as you got against the form from your financial institution. Instead, you must wait until you enter all your sales and then double check totals. If you have an error, you then need to go line by line to find it! I think this is a change from prior years = a step back. Add the individual gain/loss back in!!
What's not so great: Can't see individual capital gains and losses at each entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: atzz
All in all it was very good
What's great about it: easy to use
What's not so great: had trouble locating and finding 2012 info to transfer to 2013
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cost
on March 23, 2014
Posted by: Ravinder123456
The overall costs are going up and I will be looking into another option. I've used this product for years and the state costs are unexceptable.
What's great about it: easy and can get file from your home
What's not so great: Price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Each year you get more confusing
on March 23, 2014
Posted by: IratePete
from Danville, NH
I can't print out the filled out return !!!
I can save it as a pdf (whatever that is)
I don't want to e file this return
I want to print out the return to mail it in.
I don't want to print out a preview, I want to print out the final form.
I can save it as a pdf (whatever that is)
I don't want to e file this return
I want to print out the return to mail it in.
I don't want to print out a preview, I want to print out the final form.
What's great about it: None!
What's not so great: Can't printout the filled out return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: JPB39
from Section, AL
Very easy to use. Great not to have to enter personal information again. Smooth electronic filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: MRoarty
from Levittown PA
taxes completed in less then 90 minutes compared to the four hours before using turbo tax.
What's great about it: simply puts everything together for you, no fumbling around for papers
What's not so great: none
Written by a customer while visiting turbotax.intuit.com