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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Each year you get more confusing
on March 23, 2014
Posted by: IratePete
from Danville, NH
I can't print out the filled out return !!!
I can save it as a pdf (whatever that is)
I don't want to e file this return
I want to print out the return to mail it in.
I don't want to print out a preview, I want to print out the final form.
I can save it as a pdf (whatever that is)
I don't want to e file this return
I want to print out the return to mail it in.
I don't want to print out a preview, I want to print out the final form.
What's great about it: None!
What's not so great: Can't printout the filled out return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: JPB39
from Section, AL
Very easy to use. Great not to have to enter personal information again. Smooth electronic filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: MRoarty
from Levittown PA
taxes completed in less then 90 minutes compared to the four hours before using turbo tax.
What's great about it: simply puts everything together for you, no fumbling around for papers
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A lifesaver
on March 23, 2014
Posted by: mrbill01
from Winter Haven, Fl
I work part time and still have everything deducted and I feel I pay a large % back out of my ss and I don't see it reflected anywhere.
What's great about it: Over-all ease of filing with turbo guidance
What's not so great: Lack of social security insite
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of Federal Turbo-Tax Retirn
on March 23, 2014
Posted by: Bushrickbar
from Harrisburg,PA
Should have ran the update at the beginning. Waited until later
which was confusing as to the unavailability of required forms to file. Update first(at the beginning)should be a requirement of the user.
which was confusing as to the unavailability of required forms to file. Update first(at the beginning)should be a requirement of the user.
What's great about it: Excellent ! Quick & Easy
What's not so great: Updates on Forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing relatively painless
on March 23, 2014
Posted by: firemanbill
from White Haven, PA
I have used TurboTax for years and keep coming back. It's easy to use and brings all the boilerplate information forward so I don't have to type it in myself. I've not tried other software programs because I feel comfortable coming back to TurboTax each year.
The one thing I would change which I would find most useful would be a worksheet I could print out before I start the actual program. I'd like to have all the figures and info I need on the worksheet in the order I will need them as I work through the program. There could be options to print the worksheets I'd need since not everyone would need the same ones. One could be for income, one for medical, etc..
What's great about it: instructions in a logical format and easy to follow
What's not so great: updates were'nt automaically applied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really pleased with the efficiency!
on March 23, 2014
Posted by: RussTnT
from Palatka, FL (We are RVrs...)
I fought some errors during my data entry; As it turned out, I should have updated before continuing with the work after a two month absence .
I began my program data entry back in early Jan. 2014 in order to obtain a 'first pass' early picture of my tax responsibility.
I began my program data entry back in early Jan. 2014 in order to obtain a 'first pass' early picture of my tax responsibility.
What's great about it: Software is Solid! (I am Microsoft Visual Studio programmer...)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Customer Service
on March 23, 2014
Posted by: EMTI
from Norcross, GA
While time-consuming to fix the problem, I was impressed with both the knowledge of the individual who helped me as well as the patience she demonstrated. Don't let this employee get away!
What's great about it: Knowledgeable about Fixing Poblem
What's not so great: Glitch in correcting field
Written by a customer while visiting turbotax.intuit.com