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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
A lifesaver
on March 23, 2014
Posted by: mrbill01
from Winter Haven, Fl
I work part time and still have everything deducted and I feel I pay a large % back out of my ss and I don't see it reflected anywhere.
What's great about it: Over-all ease of filing with turbo guidance
What's not so great: Lack of social security insite
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of Federal Turbo-Tax Retirn
on March 23, 2014
Posted by: Bushrickbar
from Harrisburg,PA
Should have ran the update at the beginning. Waited until later
which was confusing as to the unavailability of required forms to file. Update first(at the beginning)should be a requirement of the user.
which was confusing as to the unavailability of required forms to file. Update first(at the beginning)should be a requirement of the user.
What's great about it: Excellent ! Quick & Easy
What's not so great: Updates on Forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing relatively painless
on March 23, 2014
Posted by: firemanbill
from White Haven, PA
I have used TurboTax for years and keep coming back. It's easy to use and brings all the boilerplate information forward so I don't have to type it in myself. I've not tried other software programs because I feel comfortable coming back to TurboTax each year.
The one thing I would change which I would find most useful would be a worksheet I could print out before I start the actual program. I'd like to have all the figures and info I need on the worksheet in the order I will need them as I work through the program. There could be options to print the worksheets I'd need since not everyone would need the same ones. One could be for income, one for medical, etc..
What's great about it: instructions in a logical format and easy to follow
What's not so great: updates were'nt automaically applied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really pleased with the efficiency!
on March 23, 2014
Posted by: RussTnT
from Palatka, FL (We are RVrs...)
I fought some errors during my data entry; As it turned out, I should have updated before continuing with the work after a two month absence .
I began my program data entry back in early Jan. 2014 in order to obtain a 'first pass' early picture of my tax responsibility.
I began my program data entry back in early Jan. 2014 in order to obtain a 'first pass' early picture of my tax responsibility.
What's great about it: Software is Solid! (I am Microsoft Visual Studio programmer...)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Customer Service
on March 23, 2014
Posted by: EMTI
from Norcross, GA
While time-consuming to fix the problem, I was impressed with both the knowledge of the individual who helped me as well as the patience she demonstrated. Don't let this employee get away!
What's great about it: Knowledgeable about Fixing Poblem
What's not so great: Glitch in correcting field
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Convienance!
on March 23, 2014
Posted by: lliza
from Federal Way WA
I can decide to file taxes on my schedule. This has been a benefit for me for the last 4 years. Will use this next year as well.
What's great about it: Quick and walks you through it step by step keeps you involved.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as usual
on March 23, 2014
Posted by: CaryMac
from Lakeland, FL
Continues to be the easiest way to file.
What's great about it: The Q&A format works like a charm.
What's not so great: Especially with investments it's not quite as clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable TurboTax
on March 23, 2014
Posted by: Essjay67
from Arlington WA
I love, love, love Turbo Tax. Keep up the good work.
What's great about it: Easy to answer questions, great to download brokerage transactions, always faster and easier to do than I think it will
What's not so great: Pages need to be numbered to keep in order when your printer decides to die in the middle of printing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com