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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Convienance!
on March 23, 2014
Posted by: lliza
from Federal Way WA
I can decide to file taxes on my schedule. This has been a benefit for me for the last 4 years. Will use this next year as well.
What's great about it: Quick and walks you through it step by step keeps you involved.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as usual
on March 23, 2014
Posted by: CaryMac
from Lakeland, FL
Continues to be the easiest way to file.
What's great about it: The Q&A format works like a charm.
What's not so great: Especially with investments it's not quite as clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable TurboTax
on March 23, 2014
Posted by: Essjay67
from Arlington WA
I love, love, love Turbo Tax. Keep up the good work.
What's great about it: Easy to answer questions, great to download brokerage transactions, always faster and easier to do than I think it will
What's not so great: Pages need to be numbered to keep in order when your printer decides to die in the middle of printing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent Except for One Shortcoming
on March 23, 2014
Posted by: SKP73035
from Livingston, TX
I receive a 1040-MISC each year for less than $600 that is NOT work related, yet when I answer "Yes" to the question "Do you plan on getting nore of this same type of income regularly?" (which is true), the TurboTax Step-by-Step process wants me to "Describe the type of work". The income on the 1040-MISC is not for any type of work, but, rather, is for a benefit that I receive from the company from which I retired. To receive this benefit each year I must apply for it. I know that others experience this same problem as there are several entries in the TurboTax AnswerXchange asking how to handle it. One of these entries is over a year old. TurboTax should address this problem.
What's great about it: Gives Me the Flexibility to Use both Step-by-Step and the Forms View
What's not so great: Doesn't Correctly Handle the Entry of my 1040-MISC
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Goter Done
on March 23, 2014
Posted by: WyCowboy
from Cheyenne, WY
I have been using Turbo Tax for years. Could do without and won't use anything else.
What's great about it: Fairly Simple
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time User
on March 24, 2014
Posted by: weaver80
from Pflugerville, Texas
I have used TurboTax for many years, the Deluxe edition when I was working, and after I retired and my income and deductions were more limited I switched to the Basic edition. Each met my needs at the time. I rely on the transfer of data from the prior year to save re-entry of personal information, and a record of sources of income and deductions to help me remember. In recent years the option of using E-file has simplified the process, and if I have a refund, I can direct deposit into my band. This a great product.
What's great about it: Walks me through the process, copies personal information from previous year,.
What's not so great: No cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Which is it?
on March 24, 2014
Posted by: JPBTX
from Small Town, TX
I just prepared an amended return. When I printed the reports the first page says I owe $1,341. I believe this is correct, BUT the second page, which thanked me for using TurboTax, says my refund is $1,341.
Just to be on the safe side I think I send a check for +/- $1,341.
What's great about it: Easy to used.
What's not so great: Confused
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tried and true
on March 24, 2014
Posted by: 10YearUserInTex
from Little Elm, TX
I have been using Turbo Tax for about 10 years. I have tried another program but it was more difficult to use so before finishing that year I back to TurboTax. I don't experiment anymore.
What's great about it: Year after year Turbo Tax gets easier to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com