Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 3, 2014
Posted by: jclarkAF
Turbo Tax seems to be getting quicker and easier. Relatively painless and stress free. Would be helpful to provide reminders as to what kind of documentation I need for deductions in advance. Sometimes it's hard to remember.
What's great about it: Relatively quick and easy.
What's not so great: It brings home the realization how much of my money the government is squandering.
We have used Turbo Tax for several years and love how easy it is to navigate. I like that I can do it at home without having to bare my financial soul to a stranger. Some new forms were required with a newly retired husband, but Turbo Tax walked us right through every step. Total time was about 2 hours, no appointment necessary, no waiting in line at the tax office, no sending sensitive information onto a website. Wouldn't do my taxes any other way.
What's great about it: Have used 5+ yrs. Guides every step, makes suggestions, does the calculations automatically, warns about audit risks
What's not so great: A little trouble with downloading updates, quickly resolved
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)