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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
IRA Entries very difficult
on March 24, 2014
Posted by: Hackenflash2013
from Fort Worth, Texas
I left my employer. I asked that my 401(k) to be rolled over to a Roth IRA via my Roth IRA guardian. Boxes 1 and 7 on the 1099-R had the same amount, and the distribution code was 7. This is because my former employer mailed the check to me, which I immediately mailed to my Roth IRA guardian. However, it was not clear to me at all how to indicate that his was a perfectly legitimate way to do the roll over. Instead, Turbo Tax thought I had taken possession of the entire amount and tried to tell me I owed taxes on that distribution. A related problem with the distribution for my wife led to Turbo tax telling me the partial distribution should be left blank or the total distribution box should be cleared. I had no idea what that meant. Usually, Turbo tax is clear and easy to use, but I found this year's version tried to be too "cute" and then instructions on how to do something seemed to come after questions arose.
What's not so great: 401(k) roll-overs to Roth IRA not easy or intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Frustration Central
on March 24, 2014
Posted by: tomtutone
from Rockton, IL
I no longer own my own business, yet it imported Schedules from last year when I did own my own business.
No way to delete this information?
Very frustrating, just hope I don't get audited.
No way to delete this information?
Very frustrating, just hope I don't get audited.
What's great about it: Installed easily
What's not so great: Can not remove my Business Expenses since I no longer have business
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Always
on March 24, 2014
Posted by: DennisH717
from Middletown, PA
I buy this software every year. Worth every penny
What's great about it: Easy and concise to use
What's not so great: Internet connections
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible experience
on March 24, 2014
Posted by: fairf
from croydon pa
terrible experience will not use software next year
What's not so great: unable to file electronically due to not being to update software. terrible experience with software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 24, 2014
Posted by: Joffre
from Stanwood, WA
Because of my previous years experiencec using TurboTax, I found it much easier to complete my return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1099-B issues
on March 24, 2014
Posted by: BMWforever
from Dallas, TX
everything went fine except with I think there is something wrong with 1099-B process. I don't think your system acknowledged the sale of $2800 dollars of stock as income and I feel there is going to be a problem. my tax bill didn't change after entering this amount. It was part of an Employee Stock Purchase Plan. A very simple transaction that I don't think was handled properly. I will have to wait and see what happens. I don't understand how your program handled this income. I don't think it was included with my wife's W2, but maybe it was. More clarification would be nice in this area
What's great about it: easy
What's not so great: I think there is something wrong with 1099-B process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Hassle, Uncomplicated
on March 25, 2014
Posted by: amoreno2014
from Miami, FL
I found the Easyguide very helpful because it reminded me what paperwork was needed before the start of each section; and even if I didn't have it available at the time, I was still able to go back and complete the section afterwards.
What's great about it: I like the step by step easguide, and if any questions can always ask for support.
What's not so great: Updates for the product weren't available at the very beginning of the year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: Ashbob
from Naples FL
I found Turbo Tax much easier to use than H&R Block Delux
What's not so great: Once you find out your client is from FL. you should forget about state returns.
Written by a customer while visiting turbotax.intuit.com