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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
1099-B issues
on March 24, 2014
Posted by: BMWforever
from Dallas, TX
everything went fine except with I think there is something wrong with 1099-B process. I don't think your system acknowledged the sale of $2800 dollars of stock as income and I feel there is going to be a problem. my tax bill didn't change after entering this amount. It was part of an Employee Stock Purchase Plan. A very simple transaction that I don't think was handled properly. I will have to wait and see what happens. I don't understand how your program handled this income. I don't think it was included with my wife's W2, but maybe it was. More clarification would be nice in this area
What's great about it: easy
What's not so great: I think there is something wrong with 1099-B process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Hassle, Uncomplicated
on March 25, 2014
Posted by: amoreno2014
from Miami, FL
I found the Easyguide very helpful because it reminded me what paperwork was needed before the start of each section; and even if I didn't have it available at the time, I was still able to go back and complete the section afterwards.
What's great about it: I like the step by step easguide, and if any questions can always ask for support.
What's not so great: Updates for the product weren't available at the very beginning of the year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: Ashbob
from Naples FL
I found Turbo Tax much easier to use than H&R Block Delux
What's not so great: Once you find out your client is from FL. you should forget about state returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Joe's review
on March 25, 2014
Posted by: JoeDapk
from Pennsauken, NJ
One thing is I save my return on a 3" floppy disk.
When I start my return the rquirement to install the floppy
is not clearly stated.Then I have to enter my personal data
which in previous versions seemed to be more clearly noted.
When I start my return the rquirement to install the floppy
is not clearly stated.Then I have to enter my personal data
which in previous versions seemed to be more clearly noted.
What's great about it: I liked the way you guide the way through the tax return.
What's not so great: What I don't like is you seem to change process every year wether it needs it or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Does It
on March 25, 2014
Posted by: Noreallyitsme
from San Antonio, Tx.
I could get the forms and do this all by myself but I'm afraid of
the headaches, and the drugs I would have to do to get
through it. Then, I would be visited by more than one
Govt. entity a year.
the headaches, and the drugs I would have to do to get
through it. Then, I would be visited by more than one
Govt. entity a year.
What's great about it: Its getting easlier to do year after year.
What's not so great: It would be even easlier if I could just take the time to follow directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 25, 2014
Posted by: Topgun12
from Hurricane WV
Easy to use.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way too confusing
on March 25, 2014
Posted by: nolongerlike14
from Deep South
Not happy with this software for 2013 return. Way too complicated. Printing out returns for personal files are too hard to find and follow.
Won't be doing this again next year!!
Won't be doing this again next year!!
What's great about it: I like being able to do this from my home.
What's not so great: Each of the last few years, you are getting more complicated instead of being more simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ohio tax review
on March 25, 2014
Posted by: CSMARMYE9
from Clermont County, Ohio
I sure I don't understand how all this works, but I think it would have been better for me to see all of the steps to complete my Ohio tax.
Keep up the good work,
Walt
What's great about it: You handled my federal tax very well.
What's not so great: After I paid for you to do my Ohio tax it seem to get confusing
Written by a customer while visiting turbotax.intuit.com