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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Joe's review
on March 25, 2014
Posted by: JoeDapk
from Pennsauken, NJ
One thing is I save my return on a 3" floppy disk.
When I start my return the rquirement to install the floppy
is not clearly stated.Then I have to enter my personal data
which in previous versions seemed to be more clearly noted.
When I start my return the rquirement to install the floppy
is not clearly stated.Then I have to enter my personal data
which in previous versions seemed to be more clearly noted.
What's great about it: I liked the way you guide the way through the tax return.
What's not so great: What I don't like is you seem to change process every year wether it needs it or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Does It
on March 25, 2014
Posted by: Noreallyitsme
from San Antonio, Tx.
I could get the forms and do this all by myself but I'm afraid of
the headaches, and the drugs I would have to do to get
through it. Then, I would be visited by more than one
Govt. entity a year.
the headaches, and the drugs I would have to do to get
through it. Then, I would be visited by more than one
Govt. entity a year.
What's great about it: Its getting easlier to do year after year.
What's not so great: It would be even easlier if I could just take the time to follow directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 25, 2014
Posted by: Topgun12
from Hurricane WV
Easy to use.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way too confusing
on March 25, 2014
Posted by: nolongerlike14
from Deep South
Not happy with this software for 2013 return. Way too complicated. Printing out returns for personal files are too hard to find and follow.
Won't be doing this again next year!!
Won't be doing this again next year!!
What's great about it: I like being able to do this from my home.
What's not so great: Each of the last few years, you are getting more complicated instead of being more simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ohio tax review
on March 25, 2014
Posted by: CSMARMYE9
from Clermont County, Ohio
I sure I don't understand how all this works, but I think it would have been better for me to see all of the steps to complete my Ohio tax.
Keep up the good work,
Walt
What's great about it: You handled my federal tax very well.
What's not so great: After I paid for you to do my Ohio tax it seem to get confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 25, 2014
Posted by: MrMG
from Dallas USA
I have used TurboTax since 1996. This was by far the worst experience I've had. It was difficult and nearly impossiblle to move withi the program
What's not so great: ability yo navigate within the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
...Shaky at the end but resolved my problem.
on March 25, 2014
Posted by: Vicman555522222
from Broken Arrow, OK
Would recommend to friends and family. Option at the end was weird. I don't know if this was on purpose, but had to place strange option.
What's great about it: Easy to use, simple to follow.
What's not so great: at the end, gave me weird options.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on March 25, 2014
Posted by: BigRog1943
from Eminence, KY
TurboTax is the most helpful and easiest tax preparation that I have ever seen. Keep up the great work.
What's great about it: Ease and clarity of instructions and input.
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com