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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Always an easy experiance
on April 15, 2014
Posted by: JimGinger
I've uses Turbo Tax for years and have found it to be consistently simple but thorough.
What's great about it: Ease of preparation, accuracy and explanations of items
What's not so great: Filing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
College lacking
on April 15, 2014
Posted by: kbmb
TurboTax should refer to other returns to verify the proper handling of college tuition, scholarships, expenses, Coverdell, etc. I have two kids in college and my joint return and their single returns are all in the same folder on my PC. TurboTax should look at ALL three returns and make sure that everything has been handled correctly.
What's great about it: I've used Turbo Tax since the first year it came out, so I'm used to it and rely on it
What's not so great: Figuring taxes for two kids in college is not the best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Short time Capital Gains Error
on April 15, 2014
Posted by: PeterCM
Our Capital Gains were downloaded from our broker. It seems the were downloaded twice!!! Thank goodness I checked before I mailed them out. 10 stock sales were duplicated ( 9 were profitable). I deleted them and our payment to the IRS was changed to a refund!!
It would be great if TurboTax could review entries and look for duplicates. Then an alert to the taxpayer would be a wonderful feature.
What's not so great: Somehow our short term capital gains were entered twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I've Done It Again
on April 15, 2014
Posted by: sjfs
I have successfully used this product for several years. Am very comfortable with it and would recommend it.
What's great about it: Transfer from previous year. Easy to use.
What's not so great: Some topics require needing to read the IRS Publications. Not always easy to find from current form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick!
on April 15, 2014
Posted by: kdjenk
I have used TurboTax for many years. Each year it gets better and better.
It takes the stress out of doing taxes.
It takes the stress out of doing taxes.
What's great about it: I liked the ease of input and that all topics are covered
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast filing
on April 15, 2014
Posted by: Debbie37
thats about it. i waited until the last minute to file, rocked thouggh the return in no time e-filed it. made copies and mailed to IRS, couldnt find address to mail the forms to but found it online. one extra step that I have found every year that I would like to see go away is the adress info. Any how mailed off my report on april 15th as i needed to. Got it done!
What's great about it: waited til the last minute rocked right through it.
What's not so great: no mailing addresses on forms to mail return copies to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still had to mail forms with eFile
on April 15, 2014
Posted by: HKR1
I have used Turbo Tax for years and it works great. This year though I had to re-enter data manually because it was not transferred from the year before (unemployment compensation). Also, I could not attach required documents to the eFile transmittal, so I am required to mail the documents separately.
What's great about it: Transfers most data from last year.
What's not so great: Documents can not be attached to eFile. Some data not transferred from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 15, 2014
Posted by: ETWERT
TOO SLOW--DO YOU GET THE PICTURE
YOU NEED TO SPEED IT UP
What's not so great: WAY WAY WAY WAY TOOOOO SLOW AND HARD TO FIND WHAT YOU NEED.
Written by a customer while visiting turbotax.intuit.com