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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
on March 25, 2014
Posted by: MrMG
from Dallas USA
I have used TurboTax since 1996. This was by far the worst experience I've had. It was difficult and nearly impossiblle to move withi the program
What's not so great: ability yo navigate within the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
...Shaky at the end but resolved my problem.
on March 25, 2014
Posted by: Vicman555522222
from Broken Arrow, OK
Would recommend to friends and family. Option at the end was weird. I don't know if this was on purpose, but had to place strange option.
What's great about it: Easy to use, simple to follow.
What's not so great: at the end, gave me weird options.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on March 25, 2014
Posted by: BigRog1943
from Eminence, KY
TurboTax is the most helpful and easiest tax preparation that I have ever seen. Keep up the great work.
What's great about it: Ease and clarity of instructions and input.
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Balance
on March 26, 2014
Posted by: Bulldog68
from Indianapolis, IN
Turbo tax guided me through each phase of my tax return making it very simple and fast to use. It also lets you know how much you owe or are to be refunded after each step. So you know exactly where you stand.
What's great about it: It was very simple to walk through step by step.
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
the extra mile
on March 26, 2014
Posted by: JMSnDAYTON
from Kettering, Ohio
I continue to use Turbo Tax as my sole tax return preparation software for a number of reasons. Primarily, I am familiar with the program. It has garnered my trust after quite a few years of use.
IF I had one complaint, it would be that the cost of tax preparation would be automatically added to the software.
IF I had one complaint, it would be that the cost of tax preparation would be automatically added to the software.
What's great about it: The same five star service I expect
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Painless tax filings with Turbo Tax
on March 26, 2014
Posted by: StressfreeTAMMY
from Las Vegas, NV
We have used turbo tax for years tried other programs but feel most comfortable with TurboTax and plan to use it in the future!!
What's great about it: Easy and logical
What's not so great: None love this program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Only one problem
on March 26, 2014
Posted by: cknight
from Newburgh, IN
I love how easy it is to finish my taxes. What took me all day before, I can finish in hour now. My only problem was with paying to do my state form. I paid to do the state and then had to quit before I filed. When I went back I had to pay again. I am sure it is something I did wrong, but couldn't figure out how to show I had already paid.
What's great about it: Love the ease. Feel confident about the return.
What's not so great: Confusing if you have to stop before completion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly Good
on March 26, 2014
Posted by: JACKGW
from Texas and Indiana
When completed with no errors, need to be able to print before doing the Efile. In looking at the actual forms it is easier to see and find errors. I have had QuatroPro spreadsheets for years and had tax forms on them. I usually fill them out prior to going to Turbo Tax. Then I compare the two of them. I have found errors on both, but usually on my old spreadsheets. But I have found something I missed in reporting on TurboTax.
What's great about it: Having previous year figures great help
What's not so great: On recording K-1's if any errors occur, questions asked have no answer available
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com