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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Big Balance
on March 26, 2014
Posted by: Bulldog68
from Indianapolis, IN
Turbo tax guided me through each phase of my tax return making it very simple and fast to use. It also lets you know how much you owe or are to be refunded after each step. So you know exactly where you stand.
What's great about it: It was very simple to walk through step by step.
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
the extra mile
on March 26, 2014
Posted by: JMSnDAYTON
from Kettering, Ohio
I continue to use Turbo Tax as my sole tax return preparation software for a number of reasons. Primarily, I am familiar with the program. It has garnered my trust after quite a few years of use.
IF I had one complaint, it would be that the cost of tax preparation would be automatically added to the software.
IF I had one complaint, it would be that the cost of tax preparation would be automatically added to the software.
What's great about it: The same five star service I expect
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Painless tax filings with Turbo Tax
on March 26, 2014
Posted by: StressfreeTAMMY
from Las Vegas, NV
We have used turbo tax for years tried other programs but feel most comfortable with TurboTax and plan to use it in the future!!
What's great about it: Easy and logical
What's not so great: None love this program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Only one problem
on March 26, 2014
Posted by: cknight
from Newburgh, IN
I love how easy it is to finish my taxes. What took me all day before, I can finish in hour now. My only problem was with paying to do my state form. I paid to do the state and then had to quit before I filed. When I went back I had to pay again. I am sure it is something I did wrong, but couldn't figure out how to show I had already paid.
What's great about it: Love the ease. Feel confident about the return.
What's not so great: Confusing if you have to stop before completion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly Good
on March 26, 2014
Posted by: JACKGW
from Texas and Indiana
When completed with no errors, need to be able to print before doing the Efile. In looking at the actual forms it is easier to see and find errors. I have had QuatroPro spreadsheets for years and had tax forms on them. I usually fill them out prior to going to Turbo Tax. Then I compare the two of them. I have found errors on both, but usually on my old spreadsheets. But I have found something I missed in reporting on TurboTax.
What's great about it: Having previous year figures great help
What's not so great: On recording K-1's if any errors occur, questions asked have no answer available
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Always, The Best of Tax Software
on March 26, 2014
Posted by: Budismynickname
from Wheaton, IL
This software is the easiest way my 79yr. old brain can comprehend the U.S. Tax requirements. I've used TorboTax for many, many years now - why change???
What's great about it: Easy to use; always shows progess; Efile included.
What's not so great: None worth listing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Audit Defense Support Very Good.
on March 26, 2014
Posted by: CMTUREK
from Brazil
Overall very pleased with the product. Would recommend to friends.
What's great about it: 2012 Tax Problem handled professionally. Very pleased
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 26, 2014
Posted by: JoyceSS
from Port Townsend WA
Have used Turbo Tax for five years. Exceptional product. The Basic product is sufficient even with our investments. The interaction with our financial institutions makes filling out the information required as simple as selecting our account at the financial institution. Couldn't be easier. Also, the e-filing has further improved the experience, with refunds going directly into our checking account. I would hate going back to doing it manually.
What's great about it: Easy to Use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com