 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Tax time
on March 27, 2014
Posted by: Ivan37
from Florida
I like using Turbo Tax, have used it several years. This year we have a rental property and was surprised that we had to file with the state of Florida. I purchased the state program and it shows a zero refund but hasn't said anything about filing. What have I done wrong?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: jodzee
from Cincinnati, Ohio
Turbo tax makes it pretty easy, however, if you don't own a small business and don't take business deductions, but receive multiple 1099s for small amounts from publishers and academic institutions as would an academic, turbo tax wants you to purchase "home and business" when all they could do is clarify some of the questions.
I also had a problem with form 5695 for "Residential Energy Credits." Neither Turbo Tax nor the IRS makes it clear how to receive the full $500 tax credit your HVAC company tell you you are due if you use qualifying systems. The questions asked on the IRS form are not straight forward, but Turbo Tax could help lots with some clarification.
Also, Turbo Tax let me import the same Fidelity account twice. Turbo Tax didn't catch this mistake, but I'm glad that I did. Made the difference between a refund and a payment.
What's great about it: calculations, step by step, importing info from financial inst
What's not so great: how basic edition deals with 1099s, would like more definitions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Personal Review of TT for TY 2013
on March 27, 2014
Posted by: DougBFLORIDA
from Florida
For the second year, I notice that TT did not automatically guide me to my rental property expenses in the step-by-step mode. It picks up the income from the 1099-MISC filed by my management comany, but nonetheless fails as noted above. I've used TT for MANY years and only in the last two or so have I observed this failing. I believe it's an intentional effort to guide the user to order the much more expensive version of TT that claims to be essential for rental property. I don't believe that to be the case.
What's great about it: Fairly quick, completes all forms as needed.
What's not so great: Failed to automatically guide me to income property expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy process
on March 27, 2014
Posted by: Sadie123
from Batesville, AR
Fast, concise, accurate, worry free way to do taxes
What's great about it: fast, concise,easy to do
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on March 27, 2014
Posted by: jimwl
from Fl
Continues to be an excellent help
What's great about it: Easy to use/flexible/go back and forth
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy Tax Filing
on March 27, 2014
Posted by: Budnsmoke
from Lakewood, WA
The instructions were easy to follow. It was simple to navigate from page to page. Filing instructions were very clear and easy to follow.
What's great about it: Turbo Tax is even easier this year than the last time I used it, several years ago.
What's not so great: None that I found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank goodness for "back" icons
on March 27, 2014
Posted by: abcl
from Val Verde County, TX
Found it difficult to get my "IRS" PIN-- Some problem with my address not matching the 2012 returns...I copied it directly from my 2012 forms and it still was kicked back several times. Contacted the IRS who said they did not care if the addresses were the same from year to year or not. Who knows what that was all about. Finally got to file by using my last year's AGI . Yea!!!!
What's great about it: Ability to go back and correct my mitakes
What's not so great: Sometimes the language was less than clear, it seemed to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just can't seem to get a refund !!
on March 27, 2014
Posted by: mitzi1
from st Petersburg, Florida
I have been using Turbo Tax for at least the last 20 years and
each year either my taxes are simpler or the program is better. But it seems that it gets so much easier and faster for me each year. I really don't mind doing the taxes, it's just paying them.
each year either my taxes are simpler or the program is better. But it seems that it gets so much easier and faster for me each year. I really don't mind doing the taxes, it's just paying them.
What's great about it: How easy and fast it was to accomplish
Written by a customer while visiting turbotax.intuit.com