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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
USE IT EVERY YEAR
on February 26, 2014
Posted by: XXAC
read the questions, fill in the blanks. easy peasy
What's great about it: EASY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Data Entry Process
on February 26, 2014
Posted by: LeftyCarlino
I was able to enter my Schedule D data, but there was no column on screen to display my gain or loss by individual transaction. This made the checking process longer and more difficult.
What's not so great: Schedule D entries do not calculate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Version
on February 26, 2014
Posted by: BigDaddy58
I have been a Turbo Tax customer for many years. I have always appreciated the question and answer format which makes it very easy to complete the necessary forms.
What's great about it: Ease of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done
on February 26, 2014
Posted by: NHBill
I always do the "interview" and as usual it considered every possible situation. I'm confident it left no stone unturned. My taxes seem to get a little more complicated each year and this year for the first time I encountered two adjustments to interest income on bonds from the same payer. The adjustment screen for this didn't provide for two adjustments, so I called tech support. Todd was very diligent in searching for a solution and in the end found a work around that did the job.
One change I would make. The screen to apply your refund toward next year's taxes should be in the same area where you decide whether you want your refund by check or direct deposit. That's a more logical place than under Other Tax Situations.
All in all I was happy with the way Turbo Tax handled my somewhat complex return.
One change I would make. The screen to apply your refund toward next year's taxes should be in the same area where you decide whether you want your refund by check or direct deposit. That's a more logical place than under Other Tax Situations.
All in all I was happy with the way Turbo Tax handled my somewhat complex return.
What's great about it: Tech support very helpful
What's not so great: Difficult to find where to apply refund to next year's estimated tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great time
on February 26, 2014
Posted by: billly
it didn't take long helped me get a max refund and i would use this again.
What's great about it: quick and easy
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 26, 2014
Posted by: RLD4TTAX
I have used Turbo Tax for several years and would highly recommend it to any tax payer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Prep Experience
on February 26, 2014
Posted by: REA35
Really nothing more to add to the Pros and Cons comments
What's great about it: Works Great - Like StepByStep and optional Forms methods
What's not so great: Install Error 1603, but fix worked to solve install process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs Tweeking
on February 26, 2014
Posted by: Russ75
from Garden Ridge, TX
In previous years I was able to transfer data from USAA (but not RBFCU) but couldn't do it this year. Instead, had to type in everything by hand. Will this improve in the near future?
What's great about it: Simple to use
What's not so great: Needs better ability to transfer data direct from financial institutions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com