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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Was taken step by step through the process and it
on February 25, 2014
Posted by: pc123456abcdefg
I would recommend this to anyone,,, if I can do it You can too
What's great about it: Got back more than I expected
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
so-so
on February 25, 2014
Posted by: 3strikes
fast and easy to understand - missed a key element - skipped the 1099 entirely, glossed over them when it finished the W-2s instead of asking about the import it had just finished - if I was not familiar with the program and the forms I wouldn't know where to place them
What's great about it: quick and simple
What's not so great: missed key steps
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly easy, a couple of glitches
on February 25, 2014
Posted by: ATXtaxpayer
This is a good product, which we have been using for years and years. It sure beats doing taxes by hand, and is way cheaper than using a tax preparation service. The only real downsides are a lack of documentation on a few points where we got confused, the constant prompts to upgrade to a more expensive version of TurboTax, and having to go through the same battery of questions every time we want to review a detail that we had already put in.
What's great about it: Accurate returns, most forms straightforward
What's not so great: Repeated prompts to upgrade, clumsy review of already entered data
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wow
on February 25, 2014
Posted by: bwm1
I found the system easy but did have some issues with running some of the needed information. When trying to complete the state forms, I had to contact customer support twice and both times, I got great help.
What's great about it: Got great customer service when I needed help.
What's not so great: Had trouble with internet chose for everything to work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Experience
on February 25, 2014
Posted by: Tony62
Takes an effort to figure out how to get updated forms
What's great about it: Quick and Reasonable Price
What's not so great: Does not have all the forms required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Review
on February 25, 2014
Posted by: TrapShooter54
This customer did not provide a text review.
What's great about it: Easy to enter the data
What's not so great: Asked fro too much unnecessary data - like dates of contributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund better than I expected.
on February 25, 2014
Posted by: Fuelmaster
I have ben using Turbo Tax for about 20 years. I have recommended it to many friends and business aquaintances.
What's great about it: Found extra credits, etc., i.e., bigger refund.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy filing!!
on February 25, 2014
Posted by: 3happy
I have used Turbo Tax for years and each year the process gets easier and easier. I most enjoyed to the thorough explanations with each section.
What's great about it: Very easy to follow the explanations
What's not so great: Converting business use assests back to personal use was a little confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com