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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 30, 2014
Posted by: KKOrlando
from Orlando, FL
I only had one major question and was able to resolve it over the phone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still some bugs to me
on March 30, 2014
Posted by: Ericintexasand
from Texas
Started a K-1 entry and ended up having to go back and wanted to uncheck some boxes that I had checked as to having entries. It would not let me uncheck boxes so I had to delete the entire K-1 Entry and then start all over. Frustrating.
What's great about it: quick and easy
What's not so great: Not always able to back up when entering information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress free returns
on March 30, 2014
Posted by: jaybop
from Blue Hill, Me
For the eigth year running my IRS filing has been realitively pain free. Before Turbo Tax my preperations were torture for the whole family. Now its just entering the asked for info and cruise along the waterway of taxdom.
What's great about it: Ease of navigation, explicit instructions, quick software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 30, 2014
Posted by: 239gunner
very frustrating program - repeatability said information was incorrect, had to use the back button several times & re enter the exact same information several times to get program to take information. when finished it kept saying information in box 10 should be less than $1 to electronically file, it was $0.00
finally we removed $0.00 & left it blank (your program entered $0.00 by default) to get it to file. after waiting on hold for over an hour got frustrated & hung up & figured it out on our own
What a JOKE this program is
finally we removed $0.00 & left it blank (your program entered $0.00 by default) to get it to file. after waiting on hold for over an hour got frustrated & hung up & figured it out on our own
What a JOKE this program is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on March 30, 2014
Posted by: ZMan99
from Philadelphia
Everything works just fine. Too many adds for extras. State tax option is just way too expensive for as easy as PA state taxes are. This should be a free option so I don't use something else cheaper next year
What's great about it: Quick and Fast
What's not so great: Hard to see the value of paying for the the higher versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 30, 2014
Posted by: TLee68
from NM
TurboTax is very easy to use and quick.
What's great about it: Easy to use and quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Best!
on March 31, 2014
Posted by: TxnHom2Sta
from Terrell, TX
I have used TurboTax to do my taxes for years, and have always found it to be easy to use and convenient. I highly recommend it to anyone who would like to save time in filing their tax returns. The Step-By-Step option to walk thru the completion of my tax return is wonderful, because it ensures that I don't miss entering important information. The software also provides a great deal of helpful information and links to additional help for questions.
What's great about it: Easy to Use, With Good Step-by-Step Instructions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A very good product for many years
on March 31, 2014
Posted by: boucher1
from Houston, Texas
I enter data as I receive it. If I open a file and there is an update, I download it. The new download opens at the beginning and so I must quit the download and reopen the saved file.
Also if the "flags" could be carried forward to next years TT would save a lot of time.
What's great about it: The "flags" continue to be my most used feature.
What's not so great: Each update returns to the beginning.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com