 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Fantastic
on March 30, 2014
Posted by: TLee68
from NM
TurboTax is very easy to use and quick.
What's great about it: Easy to use and quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Best!
on March 31, 2014
Posted by: TxnHom2Sta
from Terrell, TX
I have used TurboTax to do my taxes for years, and have always found it to be easy to use and convenient. I highly recommend it to anyone who would like to save time in filing their tax returns. The Step-By-Step option to walk thru the completion of my tax return is wonderful, because it ensures that I don't miss entering important information. The software also provides a great deal of helpful information and links to additional help for questions.
What's great about it: Easy to Use, With Good Step-by-Step Instructions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A very good product for many years
on March 31, 2014
Posted by: boucher1
from Houston, Texas
I enter data as I receive it. If I open a file and there is an update, I download it. The new download opens at the beginning and so I must quit the download and reopen the saved file.
Also if the "flags" could be carried forward to next years TT would save a lot of time.
What's great about it: The "flags" continue to be my most used feature.
What's not so great: Each update returns to the beginning.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 31, 2014
Posted by: Bobsieg
from Lakewood, CO
Generally, Turbo Tax was O.K. Some times had trouble understanding terminology.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many years
on March 31, 2014
Posted by: Donald1111
from Aubrey, Tx
Have used for 15 plus years and I have always been satisfied with the results.
What's great about it: Very organized and at same time flexable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013 Review
on March 31, 2014
Posted by: computerdogpaul
from Gillette WY
Turbo tax should work off a spreadsheet. I know QB is the spreadsheet but I don't use Quick Books for my accounting. In the beginning you ask questions about what areas of income, and expenses which is not thorough enough. By adding some additional questions TurboTax could generate a spreadsheet for all the incomes and expenses. By filling out these forms you could enter all the data. This would make it easy for me.
Could not figure out, and have not been able to figure it out for years, how to apply the return to next years taxes. I usually apply all the overpayment to next years taxes, you ask for a check or some other refund...
Thanks
Could not figure out, and have not been able to figure it out for years, how to apply the return to next years taxes. I usually apply all the overpayment to next years taxes, you ask for a check or some other refund...
Thanks
What's great about it: Turbo Tax is basically easy to use since I have been using it for many years and know how it operates.
What's not so great: For a new user Turbo Tax is very confusing. The lines you need to fill in and most of the check boxes don't make sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Working with Turbo
on March 31, 2014
Posted by: mikeyodo3319
from Newark, CA
When ready to file, I was told I had to update my program, which I did (twice) and at the end of the continuous loop of the same questions I would again be told that I could not e-file at that time and should 'update the program. Frustrated, I printed and used US mail, even after being questioned as to why don't I e-file?
Madness!
What's great about it: Math done for you, easy to follow instructions
What's not so great: Program incomplete and updates did not help!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tt2013
on March 31, 2014
Posted by: kerrymd
from Glade Park, Co
For Mac users the scroll bar disappears and reappears. you have to click off the document to get it to appear-very frustrating. Takes up more time than actually filling in the forms. This is a reoccurring problem year after year
What's great about it: mostly easy to use
What's not so great: scroll bar problem persists
Written by a customer while visiting turbotax.intuit.com