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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
foreign account problems
on April 1, 2014
Posted by: KNLDGSKR
from south dakota
This form must be filed with the 1040 but for some unexplained reason Turbo tax does not allow it to be efiled.
What's not so great: does not allow efile if 8621 must be filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Items not shown:
on April 1, 2014
Posted by: Dedeye
from Ocala Florida
No place to add energy saving items purchased this tax year
such as a high bred vehicle.
such as a high bred vehicle.
What's great about it: Turbo Tax filled in some pages
What's not so great: No place to show rnergy sayings, such as additional Insulation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple to complete and file
on April 1, 2014
Posted by: EJCR5
from Boulder City, Nevada
Even simple for the elderly computer illiterate like me.
What's great about it: Saved info for following year
What's not so great: nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple process from start to finish to e-file
on April 1, 2014
Posted by: taylor31
from Eagle River, AK
Excellent program!! I have been a Turbo-Tax user for many years and will continue to use the software.
What's great about it: Easy to understand
What's not so great: I had to pay big $$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saved by itemizing deductions
on April 1, 2014
Posted by: tanglewire
from Texas
Overall a good experience. Program getting very complex and is very slow to load.
What's great about it: Walk-through of all income and deduction sources. Importing information.
What's not so great: None to report except program is too large and slow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
need added forms for us expats
on April 1, 2014
Posted by: canukns
from Nova Scotia
As an expat living in Canada, we are very numerous...and need a lot of help with our US taxes, especially since every year the US taxes are becoming more complex for us. I suggest a version just for expats, maybe with built in audit protections, with special help for us. We need to file forms 5471 because of a small business, NOT in Turbo tax yet -- PLEASE ADD THIS form set, if only a copy that we can fill in so we can eFile!!!! Also, it would be great to get more help with the 1116, especially for the adjustments needed for qualified divs and capital gains. Could you have a place to tick that a dividend/interest is foreign upon entry, so TT could add up & calculate your real percentages and also adjust...
What's great about it: easy to use for US based
What's not so great: lacks 5471, enough help for 1116 etc etc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
problems
on April 1, 2014
Posted by: KJWTX
from Grapevine TX
When I selected e-filing the system reported that there were more software changes that I needed to update. I had only just done this before processing my return, but went back and repeated the download and update. The same message came back, making it necessary for me to print my return and to expect a slower refund.
What's great about it: wording of questions is very clear.
What's not so great: Unable to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done!
on April 1, 2014
Posted by: Deweysnevets
from Jacksonville, FL
I am a retired accountant and have used several tax prep programs since then. Turbo Tax is closer to the professional software I am used to using from an ease of use and a logical flow of data standpoint. It also allows me to go in and enter only the information pertinent to my situation and does not require me to go through every screen.
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com