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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax Ease of Use
on April 1, 2014
Posted by: bufordg50
from San Antonio, TX
I have been using TurboTax for many years and have nothing but praise for the ease of use and the speed of getting my taxes done quickly. I would recommend to anyone.
What's great about it: Quick and painless
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 2, 2014
Posted by: 1enon
A little harder to use than 2012 version (or am I just getting older?).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A FEW BUGS
on April 2, 2014
Posted by: OLDBUCKEYE41
from Centennial, CO
Doing the Taxes was very easy once you figured out the right answer to the IRA question so the that you could enter your IRA basis. It should be transferred automatically from the previous years file; but, it does not.
What's great about it: Simplifies the process with the downloads.
What's not so great: Does not explain the IRA distribution very well.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally Finished!
on April 2, 2014
Posted by: tetanus
from North Port FL
Two minor details:
Not enough TurboTax Basic information to enable the proper recording of ISO transactions.
The Contribution W/S was difficult to understand and difficult to use.
What's great about it: Step-by-step easy to follow; running total refund helpful
What's not so great: Continuing pressure to upgrade. Once is enough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done.
on April 2, 2014
Posted by: Maoss
from Tenn
Con - All capital gains do not show on the summary page of income. Need to fix - it was confusing.
What's great about it: Quick calculations, easy to follow, time saving
What's not so great: Attempting to sell add-ons as one progresses through the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 2, 2014
Posted by: Huiztom
from Estero, FL
Easy to use turbo tax and I have used this software for many years now
What's great about it: everything went perfectly
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User Interface changes
on April 2, 2014
Posted by: AAAReviewer1234
from Seattle
None of the user interface changes have improved anything. However you changes cause us existing customers to have stress and re-learn using the program unecessarily.
What's great about it: Ability to access forms etc directly rather than do taxes by prompt.
What's not so great: User interface changes from previous viersions have been counterproductive.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 2, 2014
Posted by: riplley
from Chicopee, Massachusetts
Inability to file by E-mail program would not allow E-file. Required to file by mail.
In past years this was a simple procedure. It obviously needs
improvement before next year.
improvement before next year.
What's not so great: lack of notification as to when forms would be ready to file
Written by a customer while visiting turbotax.intuit.com