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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great experience
on April 2, 2014
Posted by: Huiztom
from Estero, FL
Easy to use turbo tax and I have used this software for many years now
What's great about it: everything went perfectly
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User Interface changes
on April 2, 2014
Posted by: AAAReviewer1234
from Seattle
None of the user interface changes have improved anything. However you changes cause us existing customers to have stress and re-learn using the program unecessarily.
What's great about it: Ability to access forms etc directly rather than do taxes by prompt.
What's not so great: User interface changes from previous viersions have been counterproductive.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 2, 2014
Posted by: riplley
from Chicopee, Massachusetts
Inability to file by E-mail program would not allow E-file. Required to file by mail.
In past years this was a simple procedure. It obviously needs
improvement before next year.
improvement before next year.
What's not so great: lack of notification as to when forms would be ready to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple Enough
on April 2, 2014
Posted by: KCDC1
from Wash DC
First timers, Turbo Tax asks you all the questions. Warning: read the remarks carefully.
Somethings the taxpayer won't know and unfortunately Turbo Tax doesn't explain. Example: Adjust to 1099 Int ... Interest .
Somethings the taxpayer won't know and unfortunately Turbo Tax doesn't explain. Example: Adjust to 1099 Int ... Interest .
What's great about it: Simple Enough
What's not so great: The taxpayer won't know and Turbo Tax doesn't explain.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tool. Not all needed entries are prompted.
on April 2, 2014
Posted by: PTreallyismynic
from FL
If I do not use the same computer as last year, I do not get the previous years' information transferred. It then does not "walk me through" some items, such as property depreciation, previous pins, etc.
What's great about it: Walking through the catagories.
What's not so great: Cannot retreive information from previous years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use
on April 2, 2014
Posted by: sidandmona
from Atlanta
It does the job. Have been using TT for years.
What's great about it: easy to fill in supporting details
What's not so great: interview method takes too long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm no genius....TurboTax made it easy for me.
on April 2, 2014
Posted by: Albedo
from Merrimack, NH
After submitting my return it was rejected but I understood why and help was available. Great product for dummies like me. :)
What's great about it: Took me step by step through the whole process and questioned me when I wasn't sure if I answered correctly.
What's not so great: Tough to come up with any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Review
on April 2, 2014
Posted by: MikeEmbree
from Nashville, TN
I have been using TT since 1995 and know my way around pretty well. It would be nice to have the option to open TT in forms and not always step-by-step.
What's great about it: Easy to use
What's not so great: Only opens in step-by-step
Written by a customer while visiting turbotax.intuit.com