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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
great help
on April 3, 2014
Posted by: lakeyshaj
from Los Angeles, California
i enjoy the help very much
What's great about it: able to save money and file my self
What's not so great: not sure if i had completed all iteam where completed
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 3, 2014
Posted by: italiangrandma
from Bethlehem, PA
right now I am having a hard time printing my forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money Talks
on April 3, 2014
Posted by: landofordo
from Atlanta, Georgia
Very costly, and not very helpful for first time users.
What's great about it: You gave explainations of everything
What's not so great: too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to get your taxes done
on April 3, 2014
Posted by: Turtle62
from Kinsman, OH
Just answer the questions and the program does the work for you. I have used three out of four. I wish they would include 1 State Tax return in the Basic Edition though. Thanks for Your product and the help that comes with it.
What's great about it: It was easy, Just answer the questions and the program does the work for you
What's not so great: At least oneState tax should be included no matter which programyou buy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on April 3, 2014
Posted by: NVcouple
from Las vegas, NV
Easy to use and understand. Very good guidance during the process. Will use again next year.
What's great about it: Easy to use!
What's not so great: None that we can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using TurboTax for years--won't change!
on April 3, 2014
Posted by: LoopholeSeeker
from Houston, TX
I had an unusual approach toward treatment of 1099-MISC income, being a former CPA myself. I spoke with an Enrolled Agent at TurboTax to get clarification, and after listening to my rationale, he agreed that my approach was reasonable, and not subject to evasion penalties. I appreciated the cool, logical approach he took after listening to my reasoning.
What's great about it: Ease of use
What's not so great: Hard time finding how to split refund
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Taxes
on April 3, 2014
Posted by: 11MA
from Reno, NV
I have been using Turbo Tax for several years but this year it would not pick up prior year's return. Also, I could not download info from RBC into return.
I dislike that Turbo Tax keeps suggesting that I upgrade to a more expensive version
What's great about it: Relatively easy to use
What's not so great: Would not pick up info from 2012 so I had to input it all again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EIC questions not detailed enoug excludable income
on April 3, 2014
Posted by: CindySKC
from Seattle, WA
IRS ruling Notice 2014-7 made the MPC income excludable, however there were no instructions on how to handle excludable income. I contacted accountants who stated to back out the income as a negative on line 21, however that made it look like I was eligible for an EIC, which is incorrect.
---Additional questions on the EIC section would have helped in this situation. Instead, I simply answered the question stating that the IRS notified me that I was ineligible for the EIC, which corrected the tax return. I could have simply not listed the W2 at all, but then the IRS might have contacted me to ask me why.
---Additional questions on the EIC section would have helped in this situation. Instead, I simply answered the question stating that the IRS notified me that I was ineligible for the EIC, which corrected the tax return. I could have simply not listed the W2 at all, but then the IRS might have contacted me to ask me why.
What's great about it: Mostly helpful
What's not so great: Needed help on excludable income
Written by a customer while visiting turbotax.intuit.com