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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great way to get your taxes done
on April 3, 2014
Posted by: Turtle62
from Kinsman, OH
Just answer the questions and the program does the work for you. I have used three out of four. I wish they would include 1 State Tax return in the Basic Edition though. Thanks for Your product and the help that comes with it.
What's great about it: It was easy, Just answer the questions and the program does the work for you
What's not so great: At least oneState tax should be included no matter which programyou buy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on April 3, 2014
Posted by: NVcouple
from Las vegas, NV
Easy to use and understand. Very good guidance during the process. Will use again next year.
What's great about it: Easy to use!
What's not so great: None that we can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using TurboTax for years--won't change!
on April 3, 2014
Posted by: LoopholeSeeker
from Houston, TX
I had an unusual approach toward treatment of 1099-MISC income, being a former CPA myself. I spoke with an Enrolled Agent at TurboTax to get clarification, and after listening to my rationale, he agreed that my approach was reasonable, and not subject to evasion penalties. I appreciated the cool, logical approach he took after listening to my reasoning.
What's great about it: Ease of use
What's not so great: Hard time finding how to split refund
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Taxes
on April 3, 2014
Posted by: 11MA
from Reno, NV
I have been using Turbo Tax for several years but this year it would not pick up prior year's return. Also, I could not download info from RBC into return.
I dislike that Turbo Tax keeps suggesting that I upgrade to a more expensive version
What's great about it: Relatively easy to use
What's not so great: Would not pick up info from 2012 so I had to input it all again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EIC questions not detailed enoug excludable income
on April 3, 2014
Posted by: CindySKC
from Seattle, WA
IRS ruling Notice 2014-7 made the MPC income excludable, however there were no instructions on how to handle excludable income. I contacted accountants who stated to back out the income as a negative on line 21, however that made it look like I was eligible for an EIC, which is incorrect.
---Additional questions on the EIC section would have helped in this situation. Instead, I simply answered the question stating that the IRS notified me that I was ineligible for the EIC, which corrected the tax return. I could have simply not listed the W2 at all, but then the IRS might have contacted me to ask me why.
---Additional questions on the EIC section would have helped in this situation. Instead, I simply answered the question stating that the IRS notified me that I was ineligible for the EIC, which corrected the tax return. I could have simply not listed the W2 at all, but then the IRS might have contacted me to ask me why.
What's great about it: Mostly helpful
What's not so great: Needed help on excludable income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year, another painless filing
on April 3, 2014
Posted by: W5VSI
from Littleton, CO
I use a Mac and have to run Quicken Deluxe under a virtual Windows XP, which is going away soon. Sure wish a full set of Quicken apps were available for OS X - would make importing tax-related data a whole lot easier. But this still beats filing by hand.
What's great about it: Been using Turbo Tax since it came out on 2 floppies in the '80s. Beats hand-prep of 1040 with 2 Schedule C's
What's not so great: Would like to get hardcopy of just a few of the forms rather than whole return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax
on April 3, 2014
Posted by: Kuohsiung
need guideline for filing FinCEN Form 114 (formerly TD F 90-22.1)?
What's great about it: excellent software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thorough and easy
on April 3, 2014
Posted by: tapaculo
from Minneapolis MN
You really see benefits when using it year-after-year, as it "remembers" all previous information, including e.g. expenses that are depreciated over multiple years.
I had one problem this year, when I added state-return service (I should have bought it with that included). I got caught in a loop where it would keep sending me back to analyze for errors; closing and restarting TT didn't help, and I found some reports in the user forums about having to reinstall the program. Anyway, the next day it worked fine...
What's great about it: Easy to follow and seems comprehensive. Guarantees accuracy, which removes any doubts. Big benefits from using each year
What's not so great: Caught in a loop after adding state returns.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com