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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Another year, another painless filing
on April 3, 2014
Posted by: W5VSI
from Littleton, CO
I use a Mac and have to run Quicken Deluxe under a virtual Windows XP, which is going away soon. Sure wish a full set of Quicken apps were available for OS X - would make importing tax-related data a whole lot easier. But this still beats filing by hand.
What's great about it: Been using Turbo Tax since it came out on 2 floppies in the '80s. Beats hand-prep of 1040 with 2 Schedule C's
What's not so great: Would like to get hardcopy of just a few of the forms rather than whole return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax
on April 3, 2014
Posted by: Kuohsiung
need guideline for filing FinCEN Form 114 (formerly TD F 90-22.1)?
What's great about it: excellent software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thorough and easy
on April 3, 2014
Posted by: tapaculo
from Minneapolis MN
You really see benefits when using it year-after-year, as it "remembers" all previous information, including e.g. expenses that are depreciated over multiple years.
I had one problem this year, when I added state-return service (I should have bought it with that included). I got caught in a loop where it would keep sending me back to analyze for errors; closing and restarting TT didn't help, and I found some reports in the user forums about having to reinstall the program. Anyway, the next day it worked fine...
What's great about it: Easy to follow and seems comprehensive. Guarantees accuracy, which removes any doubts. Big benefits from using each year
What's not so great: Caught in a loop after adding state returns.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Solid Product!
on April 3, 2014
Posted by: JohnB2014
from Tampa, FL
I have used TurboTax for many years. I am very pleased that the software makes gradual changes in content and user interface rather than what we have seen with other popular office software. I don't want to learn a new and needlessly convoluted user interface each year. Thank you for the consistency.
I like the fact that the basic version of TurboTax covers all of my tax purposes. I do not have buy a lot unnecessary features from higher priced products. It is a very good value.
I also like the features that keep track of my carryovers from year to year. It is very convenient.
I don't really have any complaints about the software.
I like the fact that the basic version of TurboTax covers all of my tax purposes. I do not have buy a lot unnecessary features from higher priced products. It is a very good value.
I also like the features that keep track of my carryovers from year to year. It is very convenient.
I don't really have any complaints about the software.
What's great about it: Consistency in content and user interface from year to year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No problem
on April 3, 2014
Posted by: JanDan
from southern NJ
Did the job as usual. Been using TurboTax since 1996.
What's great about it: guided, many explanations
What's not so great: Asked for info I did not understand w/o explaining it (during review)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks for the Help!
on April 3, 2014
Posted by: WelderJeffro
from Duvall, WA
I initially started my return with the Federal Free Edition but quickly ran into a problem with my HSA. The online chat with Cory_18 (I think this is correct??) was very helpful and I was able to finish my return. I was getting very upset with TurboTax because of some issues I had in the past, but this year turned out to be pretty easy and overall I was satisfied with my experience.
What's great about it: Online chat was very helpful
What's not so great: Was initially frustrated with Federal Free Edition
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
WOW! this is easy
on April 3, 2014
Posted by: CWayneT
from Clovis, CA
I have been using TurboTax for a number of years. Really like that I can do this in one evening.
What's great about it: Quick and walked through everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keep my original answers for review!
on April 4, 2014
Posted by: SRD70
from Texas
The only problem I have is that I like to go back over my income taxes before submitting them to the IRS. In some sections it does not keep my original answer to some of the questions and I have to remember what I entered. I wish turbo tax would keep my answers to everything so that when I review I can also review the answers I originally put and not have to guess what was entered.
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com