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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
A Solid Product!
on April 3, 2014
Posted by: JohnB2014
from Tampa, FL
I have used TurboTax for many years. I am very pleased that the software makes gradual changes in content and user interface rather than what we have seen with other popular office software. I don't want to learn a new and needlessly convoluted user interface each year. Thank you for the consistency.
I like the fact that the basic version of TurboTax covers all of my tax purposes. I do not have buy a lot unnecessary features from higher priced products. It is a very good value.
I also like the features that keep track of my carryovers from year to year. It is very convenient.
I don't really have any complaints about the software.
I like the fact that the basic version of TurboTax covers all of my tax purposes. I do not have buy a lot unnecessary features from higher priced products. It is a very good value.
I also like the features that keep track of my carryovers from year to year. It is very convenient.
I don't really have any complaints about the software.
What's great about it: Consistency in content and user interface from year to year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No problem
on April 3, 2014
Posted by: JanDan
from southern NJ
Did the job as usual. Been using TurboTax since 1996.
What's great about it: guided, many explanations
What's not so great: Asked for info I did not understand w/o explaining it (during review)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks for the Help!
on April 3, 2014
Posted by: WelderJeffro
from Duvall, WA
I initially started my return with the Federal Free Edition but quickly ran into a problem with my HSA. The online chat with Cory_18 (I think this is correct??) was very helpful and I was able to finish my return. I was getting very upset with TurboTax because of some issues I had in the past, but this year turned out to be pretty easy and overall I was satisfied with my experience.
What's great about it: Online chat was very helpful
What's not so great: Was initially frustrated with Federal Free Edition
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
WOW! this is easy
on April 3, 2014
Posted by: CWayneT
from Clovis, CA
I have been using TurboTax for a number of years. Really like that I can do this in one evening.
What's great about it: Quick and walked through everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keep my original answers for review!
on April 4, 2014
Posted by: SRD70
from Texas
The only problem I have is that I like to go back over my income taxes before submitting them to the IRS. In some sections it does not keep my original answer to some of the questions and I have to remember what I entered. I wish turbo tax would keep my answers to everything so that when I review I can also review the answers I originally put and not have to guess what was entered.
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No Linux Support
on April 4, 2014
Posted by: SmilingInSeattl
from Seattle, WA
I've been using TurboTax and its predecessor since the mid '90's and it has saved me money, but with the demise of Windows XP I will be parting ways as TurboTax has steadfastly refused to offer a Linux (or for that matter, a Java) version of TurboTax. It is willing to provide a product that is close to Linux in its Mac Version, which might be as small a niche version as Linux, but they'll never know until they try. I think software developers believe that Linux users verge on being software pirates or something. Truth is, A linux version can be sold as a binary .deb or .rpm file. Source files do not have to be included in the package. I believe TurboTas's management is just too "stuck in the mud" to be open minded and look at the potential in Linux users who are US tax filers. As I said, it doesn't have to be Linux, it could be a Java version. Java runs on all platforms so there would only be ONE platform to support.
What's great about it: Been Using it for Years
What's not so great: As Microsoft ages, I hate it more and more and TurboTax refuses to offer a Linux version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don't be stubborn
on April 4, 2014
Posted by: GreatRA
from Oregon
More negative...Absolutely would not let me change from giving $3 to the presidential form. Override works, but the error checker kept giving me an error.
More negative... several places, would not let me enter 0 or make no entry wherever I had an entry last year. example is schedule A line 7 Personal property taxes. Refused to allow me to leave blank, had to enter 0. Gave an error during error check.
What's great about it: still fairly easy to use and navigate.
What's not so great: Strange around the time to print... not clear what to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GoodJob
on April 4, 2014
Posted by: Dmc97
from McAllen, TX
Very easy and fully complete.
Ability to stop and restart is helpful, but the restart has too much guesswork.
Ability to stop and restart is helpful, but the restart has too much guesswork.
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com