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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Got thru in less than 2 hours
on April 4, 2014
Posted by: OldSkier
from Selby, SD
Easy to let Turbo Tax guide me along. Fast response and E-filing is a plus. Thanks.
What's great about it: Picked up last years data, and data from brokerages
What's not so great: No problems (other than with my own printer!)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a Pleasure!
on April 4, 2014
Posted by: ColoBob
from Parker, Colorado
I've been using Turbo Tax for over 20 years and I actually look forward to doing my taxes each time. I've learned a lot and have developed an appreciation for how the tax code works. Yes, it's complex and you wonder sometimes how someone could have come up with the way we tax ourselves, but I do find it interesting.
What's great about it: Currency with new laws, ease of use
What's not so great: None, really. Accessing the user forum is a bit clunky...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tax preperation ok but can't e-file!!!!!
on April 4, 2014
Posted by: vicjom
from Longview, Wa.
Frustrating, no one to call about e-filing!
What's great about it: helpful prep as well as coordination with prioryears.
What's not so great: won't e-file,even rebooted and tried twice. says need updates that i did both times and there is no other updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISSAPPOINTED
on April 4, 2014
Posted by: i2AMCARL
from PHOENIX, AZ
REVIEW MISSED ERRORS IN PROGRAM, LUCKILY IO FOUND THEM. THIS WAS NOT A WELL DONE SYSTEM AS IN PAST YEARS.
What's great about it: ORGANIZATION AND PAST YEARS IMPORTING
What's not so great: STILL UPDATING AT FILING TIME, PROGRAM MISSED TWO REQUIRED FILING CHECKBOXES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product
on April 4, 2014
Posted by: dakuli
from Parma, ohio
I have used turbo tax effectively for 15 years and I do believe they make things easier every year.
What's great about it: quick, easy,
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 4, 2014
Posted by: Nolaruss
from Orlando, Florida
Very user friendly. Have been using this program for the past 8 years and never had a problem,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hassle free
on April 4, 2014
Posted by: adamsca
from Houston, TX
This was my first time doing my taxes. Very easy!
What's great about it: Simple to follow and complete
What's not so great: Several Updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not happy
on April 4, 2014
Posted by: disgruntled4x
from nunya peru
i don't care why it didn't work, buying the disc and loading it to my Mac. fact is it didn't work. thats not why i pay for turbotax and its not why i pay for a Mac. this might be my last time using turbotax. definitely the last time i buy a disc.
What's great about it: quicker than mail
What's not so great: worst tax filing experience in several years
Written by a customer while visiting turbotax.intuit.com