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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
2
No Linux Support
on April 4, 2014
Posted by: SmilingInSeattl
from Seattle, WA
I've been using TurboTax and its predecessor since the mid '90's and it has saved me money, but with the demise of Windows XP I will be parting ways as TurboTax has steadfastly refused to offer a Linux (or for that matter, a Java) version of TurboTax. It is willing to provide a product that is close to Linux in its Mac Version, which might be as small a niche version as Linux, but they'll never know until they try. I think software developers believe that Linux users verge on being software pirates or something. Truth is, A linux version can be sold as a binary .deb or .rpm file. Source files do not have to be included in the package. I believe TurboTas's management is just too "stuck in the mud" to be open minded and look at the potential in Linux users who are US tax filers. As I said, it doesn't have to be Linux, it could be a Java version. Java runs on all platforms so there would only be ONE platform to support.
What's great about it: Been Using it for Years
What's not so great: As Microsoft ages, I hate it more and more and TurboTax refuses to offer a Linux version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don't be stubborn
on April 4, 2014
Posted by: GreatRA
from Oregon
More negative...Absolutely would not let me change from giving $3 to the presidential form. Override works, but the error checker kept giving me an error.
More negative... several places, would not let me enter 0 or make no entry wherever I had an entry last year. example is schedule A line 7 Personal property taxes. Refused to allow me to leave blank, had to enter 0. Gave an error during error check.
What's great about it: still fairly easy to use and navigate.
What's not so great: Strange around the time to print... not clear what to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GoodJob
on April 4, 2014
Posted by: Dmc97
from McAllen, TX
Very easy and fully complete.
Ability to stop and restart is helpful, but the restart has too much guesswork.
Ability to stop and restart is helpful, but the restart has too much guesswork.
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got thru in less than 2 hours
on April 4, 2014
Posted by: OldSkier
from Selby, SD
Easy to let Turbo Tax guide me along. Fast response and E-filing is a plus. Thanks.
What's great about it: Picked up last years data, and data from brokerages
What's not so great: No problems (other than with my own printer!)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a Pleasure!
on April 4, 2014
Posted by: ColoBob
from Parker, Colorado
I've been using Turbo Tax for over 20 years and I actually look forward to doing my taxes each time. I've learned a lot and have developed an appreciation for how the tax code works. Yes, it's complex and you wonder sometimes how someone could have come up with the way we tax ourselves, but I do find it interesting.
What's great about it: Currency with new laws, ease of use
What's not so great: None, really. Accessing the user forum is a bit clunky...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tax preperation ok but can't e-file!!!!!
on April 4, 2014
Posted by: vicjom
from Longview, Wa.
Frustrating, no one to call about e-filing!
What's great about it: helpful prep as well as coordination with prioryears.
What's not so great: won't e-file,even rebooted and tried twice. says need updates that i did both times and there is no other updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISSAPPOINTED
on April 4, 2014
Posted by: i2AMCARL
from PHOENIX, AZ
REVIEW MISSED ERRORS IN PROGRAM, LUCKILY IO FOUND THEM. THIS WAS NOT A WELL DONE SYSTEM AS IN PAST YEARS.
What's great about it: ORGANIZATION AND PAST YEARS IMPORTING
What's not so great: STILL UPDATING AT FILING TIME, PROGRAM MISSED TWO REQUIRED FILING CHECKBOXES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product
on April 4, 2014
Posted by: dakuli
from Parma, ohio
I have used turbo tax effectively for 15 years and I do believe they make things easier every year.
What's great about it: quick, easy,
What's not so great: none
Written by a customer while visiting turbotax.intuit.com