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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on April 4, 2014
Posted by: Nolaruss
from Orlando, Florida
Very user friendly. Have been using this program for the past 8 years and never had a problem,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hassle free
on April 4, 2014
Posted by: adamsca
from Houston, TX
This was my first time doing my taxes. Very easy!
What's great about it: Simple to follow and complete
What's not so great: Several Updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not happy
on April 4, 2014
Posted by: disgruntled4x
from nunya peru
i don't care why it didn't work, buying the disc and loading it to my Mac. fact is it didn't work. thats not why i pay for turbotax and its not why i pay for a Mac. this might be my last time using turbotax. definitely the last time i buy a disc.
What's great about it: quicker than mail
What's not so great: worst tax filing experience in several years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review TurboTax 2013
on April 5, 2014
Posted by: DanielJT
from Titusville,FL
Seems to skip Interest and Dividends paid as additional income.
What's great about it: Convenient
What's not so great: Did not locate 2012 Return; could not retrieve W-2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairly painless
on April 5, 2014
Posted by: btlaurelhill
from laurel hill fl
I use Turbo Tax because it makes the process fairly painless, allows me to compare different options - "What if I increased my IRA contributions?" and I am confident of the current updates. Also, I can Efile without additional charge, and make arrangements for payment when needed. I am a little piqued that I am prompted multiple times for a state return, even though I live in Florida (no state income tax - yet!) I should be able to indicate I have no rental or business income and be done with it. Over all, a small complaint. Several of my friends have moved on to 'freeware' for filing, but so far the cost does not out weigh the comfort level I get with Turbo Tax, as I have used it for many years now.
What's great about it: Allows me to compare different options
What's not so great: keeps asking about a state return - I live in Florida!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy, fast and affordable !
on April 5, 2014
Posted by: JFT3
from Florida
I don't know why everyone of the "99%" doesn't use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient and Effective
on April 5, 2014
Posted by: cantcacheme
from Logan, UT
My family has used this program for as long as I can remember and we have never had any problems with it. It does a great job at letting the average American step their way through their taxes without having to go through the trouble of hiring an outside hand. It was straight forward and very easy to understand. I sometimes get held up on some of the legal/tax language that is used throughout much of the tax process, but TurboTax steps you through everything that applies to you and simplifies the language so it can be understood. The only trouble I had this year was trying to fill out some of the more complicated partnership/business type questions, but I'm sure it's only because I'm not familiar with much of the business world. A great program and I would recommend it to anyone.
What's great about it: most steps were laid out for you, the legal and tax lingo was also cut back and dumbed down
What's not so great: partnership legal/tax lingo was still amped up and left me unsure which applied to me
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Reviwe
on April 5, 2014
Posted by: juanocho
from Fort Worth, Teaxas
Excellent products i being using it for last 14 years and never a problem in using it.
What's great about it: Easy and friendly to use
What's not so great: some delays in update forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com