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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
2013 turbo tax
on April 15, 2014
Posted by: rmcfarl533
it made all of the supporting forms and guided me through. it was still familiar from previous years to reduce any confusion. the 2210 AI left me hanging on figuring out what information I need and how to get there
What's great about it: made it easier
What's not so great: left me hanging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Basic Federal
on April 15, 2014
Posted by: NotAgain1st
Everything was great but I would have liked a would items from your previous return do you want transfered and updated.
What's great about it: Great, I flew through everything that I had info ready for
What's not so great: it did not ask to or transfer over the child care provider info from the previous year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Good Experience with TurboTax
on April 15, 2014
Posted by: PJMc
Great job. Next year I need to track job search expenses and do a better job of tracking charitable donations (church, and itemized lists of goodwill donations.)
What's great about it: Mortgage rate deduction explanations
What's not so great: I am forever confused by foreign tax credits. Perhaps there is a way you could make this part more intuitive.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Basic 2013
on April 15, 2014
Posted by: CWOTTO
Would not load Help updates:
Would not show chart to select pages to print:
Would not show chart to select pages to print:
What's great about it: ease of use
What's not so great: Needs work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Relief Maker
on April 15, 2014
Posted by: JayBirds97
I've used TurboTax for probably 10 years now, and can't dream of doing my taxes any other way. I'm confident that my taxes are accurate. Plus, my return gets processed super quick. I love that my information carries over year to year. They try to do everything possible to make this chore as simple as possible.
Thanks for all of your help over the years.
What's great about it: Always trying to make things easier
What's not so great: Any failings are with the tax code, not the program
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ChiefW
on April 15, 2014
Posted by: ChiefW
I found Turbo Tax to be very simple and easy to use. I used other versions of Turbo Tax in the past but found now that I am retired the Basic version is all I need.
What's great about it: Simple and easy to review
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as ever
on April 15, 2014
Posted by: Tirtza
I love Turbo Tax. This year was a particularly simple tax year for us because nothing new had happened (besides another baby -- big for us, no new twist to the tax prep, though). In previous years, however, we have had complicated tax situations. I love that I was able to choose "Basic" for this year, but could go back to Deluxe or Premiere in the future, and they all work together seamlessly.
Great product; great support.
What's great about it: Fills in all the info from last year; highlights areas to change
What's not so great: can't always go back to things like last year's list of banks
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 15, 2014
Posted by: enlillehass
Someone needs to error check 1040 when used with a foreign address and job. Small but annoying example... Turbo Tax does accept my foreign address but not my phone number. It only accepts North American phone numbers...so you have to make one up or give someone elses in the US...without saying it is theirs. Other difficulties with US social security and also foreign retirement as part of a job...no where to record that and there is a penalty if you do not. Etc.
What's great about it: does provide scaffolding and helpful questions
What's not so great: still does not perfectly fit US citizens who live and work abroad and yet file with the IRS.
Written by a customer while visiting turbotax.intuit.com