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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Another satisfying year.
on April 6, 2014
Posted by: redb11
from Zeeland, MI
Turbo tax is just that, gets your taxes done fast and accurately. I used it for the past 15 years. It makes completing taxes as good as you can expect.
What's great about it: Accurate, Handles a txt file with no problems.
What's not so great: A few too many screens at time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not so easy.
on April 6, 2014
Posted by: Oceans51
from Olympia, WA
Had a hard time to get the state sales tax information. Finally figured it out but it shouldn't be that hard. I have used you guys in the past because it was always so very easy. This year it was a hassle and very frustrating. i will use it next year but would suggest you automatically send updates as they are available and not make the user hunt for them.
What's not so great: Was difficult to file and get State sales tax forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: Ellieho
from Kennwick, WA
Will check again on first business day that our return and debit went through
What's not so great: I had troubles when it came to "ID". Must be my age and technical IQ
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes made easy
on April 6, 2014
Posted by: mepopeye
from Pine Island, FL
Ease of use with step by step questions for beginners or you can just dive right in and fill out the forms. It has improved and gotten easier over the years or I have gotten more comfortable with it. It allows me to know it has been done correctly and I have visited all possible deductions.
What's great about it: Ease of use
What's not so great: Not sure if it was me or the program, so none I guess
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and great!
on April 6, 2014
Posted by: Engolfer
from Tennessee
Program was very easy and stepped me right through the process. Updates made the forms reliable and kept me on track. No mistakes and filed on time! Thanks.
What's great about it: Straight forward and easy to understand
What's not so great: No problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: pd145
from New Hampshire
I would like to have the Page Down and Page Up keys work on all menues
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Expderience
on April 6, 2014
Posted by: swediepie
from Missouri City, Tx
Turbo Tax is easy to use. The step-by-step instructions make it very understandable. The electronic downloads make it convenient and even easier by helping remove the possibilities of typos. I feel comfortable in that my return is accurate and my refund is the best I could get. Start to finish, it took less than an hour - and I had more than one W2 to enter.
What's great about it: Fast, easy convenient. Fully confident my return is correct
What's not so great: Can't pinpoint any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Experience Again with 2013 Tax Return
on April 6, 2014
Posted by: amiculus60
from Dallas, Texas
As usual, I am well pleased with TurboTax. It reduced my rather complex return to a relatively easy and quick task. My return included a home sale, significant non-cash charitable contributions, complex IRA and Roth IRA calculations, medical deductions, business expenses, and capital loss carryover in addition to the more normal entries. With TurboTax I am confident the tax return will be accurate despite such complexities. I have used the software for many years with no errors or audits.
What's great about it: Comprehensive, Accurate, Easy
What's not so great: Program wouldn't efile with override, but I found a workaround
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com