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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on February 16, 2014
Posted by: Ginorker
The only area I struggled with is the HSA. I was confused as my employer contributes money to my HSA, but also deducts pre-tax money from my check toward the max contribution I can make to my HSA. This confused me because I was contributing, but it is really a employer contribution pre tax (Cafeteria). IRS publication wasn't explicit either. I finally realized that since this was pre-tax that I can't take it as a deduction. Maybe a little cleared verbiage and a side panel explanation of the difference between before tax and after tax contributions would have helped.
What's great about it: Quick and easy
What's not so great: Some catagories could be clearer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Return
on February 16, 2014
Posted by: JTTT
It's easy to use and quick to finish. No comment.
What's great about it: Easy and quick
What's not so great: Price for additional State returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Filing
on February 16, 2014
Posted by: Ryan0987
The software was easy to use and gave detail info on any section if needed, easy step-by-step process. GREAT JOB!
What's great about it: Simple, easy, and strait forward.
What's not so great: None, GREAT WORK!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 16, 2014
Posted by: sjfan
I feel like I was prompted to print numerous times.
It isn't your doing but the taxes are too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TurboTax
on February 16, 2014
Posted by: TXPenas
I have used TT for over 15 years. Love IT!
What's great about it: Quick, Easy, Not Complicated
What's not so great: Small issue uploading program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal customer
on February 16, 2014
Posted by: oldtimer66last
I have used TurboTax for years, wouldn't stray from it.
What's great about it: Check everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on February 16, 2014
Posted by: ILYTF
I have been disappointed with Turbo Tax the last two years. The easy step by step process is what first made me a Turbo Tax fan. The last two years, I have had very common situations (moving/my daughter going to college) that were not covered in the step by step process. I had to research what to do in order to continue my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very thorough
on February 16, 2014
Posted by: TimJohnson
I mostly like Turbo Tax very much. It is thorough and is very clear in asking the questions. The think I don't like is that when I want to go in and make a change to a detail I entered before, I have to go through the whole interview for a section again. It would be nice if I could see an outline of the section and click on the question I want to edit. Also, sometimes I don't really understand why I do or don't get to deduct something. I know it is a complicated calculation and that the worksheets cover it, and the nice thing about TT is that I don't have to wade through the complicated stuff, but I would like to be able to see a summary of the calculations, that show why I don't get to deduct some particular thing.
What's great about it: Covered all the bases
What's not so great: hard to find the details I want to correct
Written by a customer while visiting turbotax.intuit.com