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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
on April 6, 2014
Posted by: JOETTTT
i DONT WANT TO FILE BY e-fILE --I am not going to file by E- File I wont be using this service? NEXT YEAR
What's not so great: SO FAR ITS BEEN IMPOSSIBLE TO GET IT TO PRINT FOR MAIL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
once a year task
on April 6, 2014
Posted by: generalgmarshal
from Palatine IL
I've been using Turbo Tax for years. It helps to remove some of the hassle of doing taxes and ALMOST makes it a pleasure!
What's great about it: ease of use, clarity of steps to lead us through the catagories
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Turbo Tax User
on April 6, 2014
Posted by: Vudue
from Dallas, TX
I enjoyed the simple step by step instructions and the overall ease and use of the interface.
What's great about it: Simple, step by step instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent product and simple to use
on April 6, 2014
Posted by: muythaimarc
from Irving Texas and Austin Texas
It's so easy to understand - the tips and descriptions help me. Thanks.
What's great about it: Turbotax does most of the work - excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best in the Bussiness
on April 6, 2014
Posted by: Yankee67
from Hixson, TN.
I use it every year and Turbo Tax has not failed me.
What's great about it: easy step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick Education Crash Course
on April 6, 2014
Posted by: THOMMYboy
from Mancelona, MI
A great deal of aggrivation taken out of my filing thanks to the decriptions afforded with the many links near the lines in question.
What's great about it: Detailed links for question on an immediate line being worked on, which made the whole process seamless.
What's not so great: Package cover:"which turbo tax is right for you" is a bit deceiving, since "basic edition" can be used by homeowner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Did not Rock anything
on April 6, 2014
Posted by: EBerry
Turbo Tax charged me for the efiling of the state return, but the efile did not go through.
Turbo Tax took the $ for the efiling anyway.
There seems to be no way to contact folks there for a return.
And, yes, I just kept downloading updates for Turbo Tax all day long and it still wouldn't take the efile. So, no more TurboTax for me.
What's great about it: Has worked well for many years
What's not so great: Charged me to efile my state return, but the efile did not go through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Done
on April 6, 2014
Posted by: CaryD
from Texas
If only every accounting program worked like TurboTax. You just fill in the boxes, and your taxes get done correctly.
What's great about it: Just fill in the boxes and taxes get done correctly
What's not so great: State returns are pricey for non-resident returns.
Written by a customer while visiting turbotax.intuit.com