Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
STRESS FREE!
on April 6, 2014
Posted by: KKD965
from LAS VEGAS, NV
THANK YOU TURBOTAX! NO STRESS, NO WORRIES, SMOOTH. SEE YOU NEXT YEAR!
What's great about it: WALKED ME RIGHT THROUGH EVERYTHING. DOUBLE CHECKED EVERYTHING
What's not so great: WOULD PREFER ANSWERS TO QUESTIONS. YOU MUST HAVE FREQUENTLY ASKED QUESTIONS. YOU COULD USE A DROP DOWN BOX.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 6, 2014
Posted by: LLLawrence
from Chicago
Generally easy to use. Although navigation does not bring you back to where you left off. Also, negatives were K-1 data and Form 1116. These 2 items may just be too complex for TurbTax..
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked as I expected
on April 6, 2014
Posted by: Mike71105
from Shreveport, LA
Overall consistent and easy to use. I have used it for 10 plus years now.
What's great about it: Easy and straight forward to do
What's not so great: Had to hunt for some forms to check numbers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Make it audit friendly
on April 6, 2014
Posted by: Greggo27
I had 129 1099-B entries. To help me see that my entries line by line are correct. add another column for net gain/loss. That will tell me if my numbers are correct for sales and cost, line by line.
Sales type pages have one tiny shortcut icon at the top left of the page. Increase the font size and place the icon top left AND bottom right.
What's not so great: 1099-B line entries not audit friendly. Sales category pages numbered poorly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2014
Posted by: 2014UKWILDCAT
from Somerset, Kentucky
I Have used Turbo Tax for like the last 10 years now! It's awesome!
What's great about it: Excellent!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Old Faithful
on April 6, 2014
Posted by: PaulShrek
from Seattle
I've used it for several years, and so do most my friends. IT's the right solution
What's great about it: easy and accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax gets worse every year
on April 6, 2014
Posted by: Blackbelt1
from Olympia, WA
I've been using Turbo Tax for 12 years. This is the worst version I've ever seen. This year it tried to add a schedule C to my return--I was an employee only. Turbo Tax couldn't seem to understand that i did not own or run a business in 2013. I had to pay an accountant to fix the return on Turbo Tax.
What's great about it: None i can think of
What's not so great: Gets more user unfriendly every year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 6, 2014
Posted by: 1OfThe99percent
from Mesquite, Texas
I have been using TurboTax for over 15 years. I find it incredibly easy to use. Just answer the questions and enter the numbers. TurboTax fills out all the forms and does all the math. For those who are deciding which product to buy, I found TurboTax Basic has everything I need as a typical homeowner with a family. Start there, if you find you need a higher level you have the option of upgrading. TurboTax has the ability to import W-2 information from your employer and this year I used the import tool for the 1099's from my bank and brokerage. Wow, did that make that painless. Overall, great product, highly recommended.
What's great about it: Easy to use. Free E-File. Import tools.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com