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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on April 7, 2014
Posted by: Blacksun95
from Everett, WA
I'm retired but have e-published. Filled the 1099-misc. info but then had to file that I'm self employed. Okay... so far. But it kept telling me I had to check a box at the top of the Sched. C to indicate my business address and personal address were the same. Well, no such box existed in what I was being shown. Had to fish around, trying out a few things and finally wrote in "same" on the bottom line I was being shown despite the fact that the instructions told me it was a box at the top of the form. Most confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
foreign income exclusion needs explanation
on April 7, 2014
Posted by: pedro95
from Miami, FL
The foreign income exclusion is not really explained well. We had to spend quite a bit of time outside of TT to figure out what it was doing to calculate our tax.
What's not so great: foreign income exclusion needs explanation
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 7, 2014
Posted by: Bayard
from Houston, TX
Why is there a complete failure to finish e-file ?
[no errors to prevent e-file]
[no errors to prevent e-file]
What's not so great: In last 2 yerars, e-file has taken too long without cause
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 7, 2014
Posted by: deweythecat
from MD
Good
What's great about it: Good service and easy to use. Saves a lot of legwork
What's not so great: Sometimes not as complete as the paper forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1013 Turbo Experience
on April 7, 2014
Posted by: hank1937
from Texas
Another pleasant experience in filing. No complaints. HInts are useful, carrying over information from previous years filings accelerates the process greatly. The ability to import data from organizations where we have investments greatly reduces the likelihood of errors.
What's great about it: Quick, very straight forward, handles all types of income.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Basic 2013
on April 7, 2014
Posted by: ACUR
Overall I like TurboTax. I have used the product successfully for the past 16 years. The last 2 years I have gotten an error in the final check process. The error involves the local estimated tax section. I have to re-enter the "total payments" have I already entered this data previously during the step-by-step question process. I would like this feature to be fixed/improved in future versions.
What's great about it: 1. good step by step process, 2. easy to use, 3. lets you move back to confirm or correct information
What's not so great: Local tax estimates section needs improvement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on April 7, 2014
Posted by: suffering
from Miami
Sometimes lacking transparency but extremely useful once you understand it
What's great about it: Complete and detailed
What's not so great: Time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DO IT AGAIN NEXT YEAR
on April 7, 2014
Posted by: ECWJ
from DALLAS, TX
KEEP DETAILED RECORDS OF ALL INCOME AND EXPENSES IN A FOLDER FOR 2014
What's great about it: EASY
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com