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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Too Expensive
on February 14, 2014
Posted by: AngelAnderson
Why are the cost for filing not included in the price of software???
What's great about it: Easy to ue
What's not so great: Too expensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Much Help If Income from Social Security Only
on February 14, 2014
Posted by: Rambo820
I am doing this for my mother who is in a nursing home and the only income is social security. Turbotax is no help when I try to file electronically, giving me the list of zero balance fields and saying it cannot be filed electronically. Then it tells me that I MIGHT have to file a paper return and that's all the guidance I receive. Either I do or I don't is the answer I need. I see other users have the same complaint.
I also don't like the way it handles the printing of the return where it will not print directly. I have to use Adobe to print the PDF file. This is too much extra work.
Next year will try the H&R Block version to see if it is easier to work with.
What's great about it: Easy to follow the bouncing ball
What's not so great: No guidance if zero income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on February 14, 2014
Posted by: Teriyelah
Have used for several years and have never had a problem
What's great about it: Turbo tax will be responsible for the return if you choose to pay for support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 14, 2014
Posted by: Firefighter926
I like using Turbo Tax but wish it did not put the extra cost of filling a state return tax if u do not need to file a state return. I lost money because of this and ask that you take this into consederashion when designing turbo tax systems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 14, 2014
Posted by: NOTHANKYOU12345
IT WAS PLEASANT WAY TO FILE MY TAX. IT WAS EASY TO FOLLOW INSTRUCTIONS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LARGER fonts needed
on February 14, 2014
Posted by: GinnyT23
Some people have a difficult time reading the small fonts used. It would be VERY helpful if you could offer the capability to INCREASE the FONT size for data entry.
It was a struggle to read the screen (YES, I DO have a large (30inch) monitor already.....Did NOT help my eyes and brain read the screen).
HELP, PLEASE!
It was a struggle to read the screen (YES, I DO have a large (30inch) monitor already.....Did NOT help my eyes and brain read the screen).
HELP, PLEASE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 14, 2014
Posted by: cwjax
I have been using Turbo Tax for years and will continue to use it. I feel confident when I am done that it is done correctly.
What's great about it: Easy to use - up to date
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great software
on February 14, 2014
Posted by: mgsmit4
Besides above, great.
What's not so great: Didn't pick up last years data - places wheree I got 1099's.
Written by a customer while visiting turbotax.intuit.com