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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy to get done
on April 7, 2014
Posted by: spcollector
from Walla Walla, WA
Ue=sed it for several years and will definitely use again!!
What's great about it: Straightforwaed steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Explanations
on April 7, 2014
Posted by: Al84
from Port Orange, FL
Turrbo Tax does not ask for explanations during the interview or while entering data, but then calls the lack of IRS required statementsas errors during error check. It would be much easier to enter these expplanations while entering the data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Computer filing ever
on April 7, 2014
Posted by: Frank67300
from Ohio
Program left me hanging as updates would not update.
Finally got it to work. Not user friendly as tax cut and tax act that I used in prior years.
Been using computer tax program since inception (15 years or so ??)
This one was worst ever.
Should warn everyone that this is not complete and give better instructions for updating.
Finally got it to work. Not user friendly as tax cut and tax act that I used in prior years.
Been using computer tax program since inception (15 years or so ??)
This one was worst ever.
Should warn everyone that this is not complete and give better instructions for updating.
What's great about it: None
What's not so great: Very difficult to navigate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My umpteenth year with Torbo Tax
on April 7, 2014
Posted by: duando
from Saint Louis, Missouri
Turbo Tax software has always amazed me with the thoroughness of its preparation forms. While my returns may not be as complicated as those of many others, I'm sure I would have needed the help (and cost!) of a tax professional without Turbo Tax.
What's great about it: thoroughness
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review Title
on April 7, 2014
Posted by: mememememememe
from Colorado
had a little trouble with forms that had not been updated. Once I updated TT, all was well. Thought you did a great job this year!
What's great about it: Seems pretty thorough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Way too long
on April 7, 2014
Posted by: Dinkydoo
from Bremerton WA
Wish you had a very basic return. 90$% of the questions did not pertain to me.
What's great about it: Very trustworthy
What's not so great: Way too long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
breath of air
on April 7, 2014
Posted by: deedah1996
from Rowlett, TX
The flow of the questions made it easier to comply
What's great about it: clear explanations
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Help to a Messy Job
on April 7, 2014
Posted by: URBOTURBO
from Tennessee
I've been using Turbo Tax for some years but found the current issue (2013) to be particularly easy to complete.
I felt confident that I had submitted my info in the correct form, and received a nice return to boot.
I felt confident that I had submitted my info in the correct form, and received a nice return to boot.
What's great about it: Easy of completion, good tracking, everything tied together
What's not so great: no year to year, side by side comparisons, by topics
Written by a customer while visiting turbotax.intuit.com