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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
TurboTax Basic 2013
on April 7, 2014
Posted by: ACUR
Overall I like TurboTax. I have used the product successfully for the past 16 years. The last 2 years I have gotten an error in the final check process. The error involves the local estimated tax section. I have to re-enter the "total payments" have I already entered this data previously during the step-by-step question process. I would like this feature to be fixed/improved in future versions.
What's great about it: 1. good step by step process, 2. easy to use, 3. lets you move back to confirm or correct information
What's not so great: Local tax estimates section needs improvement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on April 7, 2014
Posted by: suffering
from Miami
Sometimes lacking transparency but extremely useful once you understand it
What's great about it: Complete and detailed
What's not so great: Time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DO IT AGAIN NEXT YEAR
on April 7, 2014
Posted by: ECWJ
from DALLAS, TX
KEEP DETAILED RECORDS OF ALL INCOME AND EXPENSES IN A FOLDER FOR 2014
What's great about it: EASY
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to get done
on April 7, 2014
Posted by: spcollector
from Walla Walla, WA
Ue=sed it for several years and will definitely use again!!
What's great about it: Straightforwaed steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Explanations
on April 7, 2014
Posted by: Al84
from Port Orange, FL
Turrbo Tax does not ask for explanations during the interview or while entering data, but then calls the lack of IRS required statementsas errors during error check. It would be much easier to enter these expplanations while entering the data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Computer filing ever
on April 7, 2014
Posted by: Frank67300
from Ohio
Program left me hanging as updates would not update.
Finally got it to work. Not user friendly as tax cut and tax act that I used in prior years.
Been using computer tax program since inception (15 years or so ??)
This one was worst ever.
Should warn everyone that this is not complete and give better instructions for updating.
Finally got it to work. Not user friendly as tax cut and tax act that I used in prior years.
Been using computer tax program since inception (15 years or so ??)
This one was worst ever.
Should warn everyone that this is not complete and give better instructions for updating.
What's great about it: None
What's not so great: Very difficult to navigate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My umpteenth year with Torbo Tax
on April 7, 2014
Posted by: duando
from Saint Louis, Missouri
Turbo Tax software has always amazed me with the thoroughness of its preparation forms. While my returns may not be as complicated as those of many others, I'm sure I would have needed the help (and cost!) of a tax professional without Turbo Tax.
What's great about it: thoroughness
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review Title
on April 7, 2014
Posted by: mememememememe
from Colorado
had a little trouble with forms that had not been updated. Once I updated TT, all was well. Thought you did a great job this year!
What's great about it: Seems pretty thorough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com