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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Way too long
on April 7, 2014
Posted by: Dinkydoo
from Bremerton WA
Wish you had a very basic return. 90$% of the questions did not pertain to me.
What's great about it: Very trustworthy
What's not so great: Way too long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
breath of air
on April 7, 2014
Posted by: deedah1996
from Rowlett, TX
The flow of the questions made it easier to comply
What's great about it: clear explanations
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Help to a Messy Job
on April 7, 2014
Posted by: URBOTURBO
from Tennessee
I've been using Turbo Tax for some years but found the current issue (2013) to be particularly easy to complete.
I felt confident that I had submitted my info in the correct form, and received a nice return to boot.
I felt confident that I had submitted my info in the correct form, and received a nice return to boot.
What's great about it: Easy of completion, good tracking, everything tied together
What's not so great: no year to year, side by side comparisons, by topics
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund!
on April 7, 2014
Posted by: SPizzo97
from Houston, TX
This is the greatest thing since sliced bread!
What's great about it: The ease of it all!
What's not so great: Not much, too easy!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A must have product
on April 7, 2014
Posted by: BBSR
from Seattle, WA
I've used Turbo Tax for many years and wouldn't go back to preparing taxes by hand, ever! E-filing is also quick and convenient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 7, 2014
Posted by: Leroycharles
from AZ
Kept asking me to fill out a form 6252. Didn't apply.
efile was cumbersome. Sent me to form 6252 which I had to phoney up to make it accept and when it returned me to efile I had to start all over. Sent me to get an update from you. When I returned it made me start all over. The offer to buy the state program was annoying. One "NO" should be enough. Every time I restarted the program it took me to the beginning instead of to the place I was at in the help me along process. There is no link to help (explain this) from the forms pages.
efile was cumbersome. Sent me to form 6252 which I had to phoney up to make it accept and when it returned me to efile I had to start all over. Sent me to get an update from you. When I returned it made me start all over. The offer to buy the state program was annoying. One "NO" should be enough. Every time I restarted the program it took me to the beginning instead of to the place I was at in the help me along process. There is no link to help (explain this) from the forms pages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome as always
on April 7, 2014
Posted by: PuyallupMan
from Puyallup. WA
Years and years of using TurboTax - I wouldn't think of using anything else. Easy to do, easy to understand, quick to complete and get my return. What more could I want? I have one sister who is a trained, paid tax preparer for a well known tax preparation service and another sister that is an established CPA specializing in taxes - I trust them but don't need to even consider asking them to do my taxes.
What's great about it: So easy to complete!
What's not so great: Should make renewal section more intuitive and easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Federal Tax Return
on April 7, 2014
Posted by: scs121901
from West Palm Beach, FL
Have used TurboTax for years. Will never consider other software.
What's great about it: Easy to Navigate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com