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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy Easy Easy
on April 8, 2014
Posted by: junkerfl
from Miami
I tell everyone who says"Time to go get my taxes done, it sure expensive" just buy Turbo Tax, sit down and do it yourself. I have been doing it for years. It's easy. Save a buck and do it yourself.
What's great about it: Saves money and a trip to the accountant
What's not so great: still gotta pay taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: notrub4085
from Fort Worth, TX
Used "Basic" several years; always clear and reassuring.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Basic is not clear or error free
on April 8, 2014
Posted by: RVvagabond
from Colorado
There is an error message regarding the form 1098 -int that pertains to mortgage interest that is faulty. I asked a question that generated some answers. It took reading a few to discover what the issue was and then with little success in following the directions I discovered another way to delete the form and enter the info manually to eliminate the error finally. What a pain and waste of my time.
I understand this is basic software but I also found I had to do some trial and error entries to figure out why I had to pay tax on negative income(business loss). Notations and help were of little use as no form was referred to for the entries required even though it could have mentioned a line from the K-1.
I understand this is basic software but I also found I had to do some trial and error entries to figure out why I had to pay tax on negative income(business loss). Notations and help were of little use as no form was referred to for the entries required even though it could have mentioned a line from the K-1.
What's great about it: The yellow brick road is yellow .
What's not so great: But some bricks are not smooth.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex return, simplified to perfection
on April 8, 2014
Posted by: Mike890611
from Sunny Seattle
All told, best year yet and have used it for over 15 years
What's great about it: Stock trading simplified, FINALLY
What's not so great: Very poorly HSA instructions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
disappointment this time
on April 8, 2014
Posted by: jimbo999
from fl
I have no W-2, but have SSA-1099. won't let me complete without W-2. Can't find address to mail.
What's great about it: previous returns ok
What's not so great: this year not so much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 8, 2014
Posted by: TeddyKey
from Sun city Arizona
Also could not find how to Burn my 2013 taxes. VERY
Frustrating. I've been using Turbo Tax for years and have
never had to problems I had this year. Ted
Frustrating. I've been using Turbo Tax for years and have
never had to problems I had this year. Ted
What the ..takes 5 minutes to keep changing my Nickname!!!
What's not so great: Unable to electronically file my taxes. Tried several times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
w-2 plus ssa-1099 double shot
on April 8, 2014
Posted by: AFCB
from valrico, florida
have used TurboTax for the last two years due to income from regular business employment and social security. TurboTax automatically made adjustments for age and total income to calculate correct taxes. NICE!
What's great about it: no brainer for anyone
What's not so great: had installation error code 1603 but found the cure (windows xp issue)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbotax
on April 8, 2014
Posted by: Paulie5
from Summerfield, FL
I will continue to use.
What's great about it: Inexpensive, easy to use.
What's not so great: Must take everything that is happening at face value which makes it a little uncomfortable.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com