Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax made it very easy.
on April 8, 2014
Posted by: Atthepond
from Olympia, WA
It is just so easy. I've been a Turbo Tax user from the beginning.
What's great about it: I don't have to research a bunch of tax code.
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rock Solid, as Always
on April 8, 2014
Posted by: Slow127
from Albuquerque, NM
Urban legends disappear as you answer the questions and see the results. It's nice to have instant gratification - immediately see the impact of your tax strategy.
What's great about it: Short, sweet, to the point.
What's not so great: How come it's always accurate instead of giving me a refund?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: 2of4travels
from Kent, WA
This program gets easier every year. Within a couple hours I was totally done filing. You make my day, TT. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went well
on April 8, 2014
Posted by: Jim4516
from Fairfax VA
Went well.
What's great about it: Saves looking up all the tables
What's not so great: Keeps trying to sell more stuff--State tax is not worth cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Affordable
on April 8, 2014
Posted by: Beaver53
from Naples, FL
Easy and affordable. Helped us do our Clergy taxes when we didn't know how to do them.
What's great about it: Helps us get the most refund, and do our clergy taxes correctly
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax Review
on April 8, 2014
Posted by: MELForth
from San Antonio, TX
I have completed returns by hand in the past and reading some of the gobbledegook was confusing and fruitless. It took a major effort to get through. Turbo Tax has almost taken the pain out of doing your own taxes. Getting information from the previous year is as simple as saying yes. Thanks Turbo Tax!
What's great about it: Easy to follow instructions. Lots of additional help.
What's not so great: Sometime it seem to take forever to load up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Help
on April 8, 2014
Posted by: MsYooper
from Beulah, MI
I had a complicated year and wasn't sure if I could do this myself but Turbo Tax walked me through all the steps. It was a great help.
What's great about it: Easy to use
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Can't E-File
on April 8, 2014
Posted by: Laurence1
from Reno NV
Got down to e-filing and stated I needed the latest update. I followed the instructions with same results, VERY DISAPPOINTING!
What's great about it: easy to follow instructions
What's not so great: Could not E-file
Written by a customer while visiting turbotax.intuit.com