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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Better each year.
on February 10, 2014
Posted by: BigPapaGee
This seems to be the best version yet. I have used Turbo Tax for 10 or more years. I have no desire to use another tax software. Anyone should feel safe using Turbo Tax.
What's great about it: Fast, easy to use
What's not so great: Loads too slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 10, 2014
Posted by: mikeorbigmike55
I did my taxes one day and I had 656.00 dollars coming in my refund, I did the taxes the next day and I low and behold I changed the refund to over 3000.00. I had missed one section and turbo lead me thru again and found the missed section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 10, 2014
Posted by: floydsturbo
It just seemed that the 2013 version was not as intuitive as was the 2012 version. Also when I went to use it the first time, it would not let me enter my state sales tax. I had to manually upgrade Turbo tax in order to get it to work. Why isn't a check done each time turbo tax is started to prevent using a back level program?
What's great about it: nice interface
What's not so great: little vague on some deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time & Sanity Saver
on February 10, 2014
Posted by: FredN1964
At least12 years running and wouldn't think of taxes without Turbo.
What's great about it: Does everything except organize your documents.
What's not so great: None from my perspective
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 10, 2014
Posted by: BrianSSS
Love the product. But hate having added fees and having to use rebates.
What's great about it: ease of use, accuracy
What's not so great: Fees and rebates on state version.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuit is outstanding as usual
on February 10, 2014
Posted by: Mbaird48
I have used Quicken for the past 10 years. In every case, the methodology behind the data entry was clear and concise. Help items were very easy to use and understand. All calculations were right on point. Thanks for a great software package.
What's great about it: Quick and easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You can do better.
on February 10, 2014
Posted by: stonejwsm
Good program consistent with prior years but error messages for downloading state and constantly having to update software only to have downloads fail was inexcusable.
For the money paid it was barely worth the effort. It would have taken less time for me to manually fill out my forms.
For the money paid it was barely worth the effort. It would have taken less time for me to manually fill out my forms.
What's great about it: Once tax program fully loaded could do job
What's not so great: misleading error messages, download failures
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Killer Refund
on February 10, 2014
Posted by: Taxblues2013
Overall, Turbo tax is an exceptional product. However, the software attempts to drive one into filing state returns on multiple occasions, when not required for many military users. Thus, there should be an option to accommodate scenarios where no state return is required due to military service. In addition, when inputting personal information, the telephone number field does not allow for non U.S. phone numbers. Many military members overseas have no other option but to enter a friend's or relative's phone number.
What's great about it: Incorportes previous tax info (if used Turbo Tax); Easy, step-by-step process
What's not so great: Some steps not military friendly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com