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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
great product
on April 9, 2014
Posted by: dondeplume
from Redwood City, CA
Been using TurboTax for many years and would recommend it.
What's great about it: easy to follow and use
What's not so great: some aspects can be a bit mysterious
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Fast with Confidence
on April 9, 2014
Posted by: SonnyLyons
from Houston, TX
Some of the questions are tedious and leave some doubt of what is the right answer but I realize the software must cover all situations. Other than that I won't be using anything but Turbo Tax. My history with them and the ease and speed of getting it done makes them the only choice.
What's great about it: Easy, Fast, Confident of Accuracy
What's not so great: Not quite sure of where some of the numbers come from
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the Ease of Turbotax
on April 9, 2014
Posted by: LeaE
from Columbia, MO
I've been doing our tax return with Turbo Tax for years. I always recommend it to friends. It has gotten easier each year with your updates. Your team really thinks of everything that I would ask about or wish for in software. I am the least techy person and this really is easy to use.
What's great about it: So easy to prepare taxes and I like the cost of Turbo Tax vs. an accountant
What's not so great: Nothing! You've thought of everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SIMPLE!!!
on April 9, 2014
Posted by: BHawk1
from Prairie Grove, Arkansas
Download and complete in just a few minutes as long as you have all forms and deductions handy. E-File a piece of cake as well.
What's great about it: This software is so simple to use. Takes just minutes!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
blew my socks off
on April 9, 2014
Posted by: BillyBaloo2
from Athens Tennessee
great stuff
What's great about it: easy to use
What's not so great: had trouble finding how to add sales tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could Not e-file
on April 9, 2014
Posted by: Sixpack77
from Sioux Falls, SD
Tried to e-file. Program said there were updates that had to be installed first. Downloaded "Check for Updates" Did this 6 times. Still wouldn't let me e-file. Had to mail in return by snail mail.
Very inconvenient !!!!!
What's not so great: Refused to let me e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Astounding
on April 9, 2014
Posted by: RamblingRabbit
from North Little Rock, AR
The software was very intuitive and easy to use. It takes all of the stress out of filing taxes and makes it an almost enjoyable experience. The whole process is fast, easy, and stress free. I would recomend it to anyone who gets stressed out doing their taxes.
What's great about it: Easy to use
What's not so great: Requires internet access for full bennifit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes R Us
on April 9, 2014
Posted by: Anonymous
from North Texas, TX
Turbo Tax does an excellent job bringing information in from outside sources, from last year's return, and integrating it in with the latest tax law changes
What I don't like is the inability to see forms until late February :(
What I don't like is the inability to see forms until late February :(
What's great about it: Bringing it all Together
What's not so great: Delay in Forms Causes Confusion
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com