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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Could Not e-file
on April 9, 2014
Posted by: Sixpack77
from Sioux Falls, SD
Tried to e-file. Program said there were updates that had to be installed first. Downloaded "Check for Updates" Did this 6 times. Still wouldn't let me e-file. Had to mail in return by snail mail.
Very inconvenient !!!!!
What's not so great: Refused to let me e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Astounding
on April 9, 2014
Posted by: RamblingRabbit
from North Little Rock, AR
The software was very intuitive and easy to use. It takes all of the stress out of filing taxes and makes it an almost enjoyable experience. The whole process is fast, easy, and stress free. I would recomend it to anyone who gets stressed out doing their taxes.
What's great about it: Easy to use
What's not so great: Requires internet access for full bennifit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes R Us
on April 9, 2014
Posted by: Anonymous
from North Texas, TX
Turbo Tax does an excellent job bringing information in from outside sources, from last year's return, and integrating it in with the latest tax law changes
What I don't like is the inability to see forms until late February :(
What I don't like is the inability to see forms until late February :(
What's great about it: Bringing it all Together
What's not so great: Delay in Forms Causes Confusion
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reasonable Cost
on April 9, 2014
Posted by: RichardSory
from Austin Tx
Lost me on sales tax with notification that a form was not ready. I finally figured out this had not been updated. Once I did the 8 minute update, every thing worked out
What's great about it: Instructions easy to follow
What's not so great: No notification in advance to update before starting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 9, 2014
Posted by: SnowDrifter
from Carmel, ny
I was told to update my software in order to file. From the "online menu" I was supposed to "check for updates". Going to the website I found that there was no "online menu" that would permit me to "check for updates". It took some time before I found that going online to the site was not the best way to go online. I had to click on the software top menu. Finding this link took as long as it did for me to fill out my return.
What's great about it: Filling out the form was easy and pleasant.
What's not so great: I could not file my return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
63rd filing
on April 9, 2014
Posted by: georgen
from Lacey, WA
As usual a minimum of frustration.
What's great about it: no need to check math
What's not so great: sometimes I do not think like the programer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Return
on April 9, 2014
Posted by: JimDesler
from Grass Valley, CA
I have used TurboTax for years - always on the same computer.
All past return have been saved.
This year I had to dig up numbers from past returns and enter them by hand.
TurboTax should have done this for me.
All past return have been saved.
This year I had to dig up numbers from past returns and enter them by hand.
TurboTax should have done this for me.
What's great about it: Fast
What's not so great: Incomplete
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worry Free Filing
on April 9, 2014
Posted by: GoatNanny
from Del Rio, TX
I have used Turbo Tax for 8 years and I like the fact that I know my taxes are filed correctly.
What's great about it: Entering the info and Turbo Tax completes the required forms.
What's not so great: Can't think of any.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com