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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great job
on April 9, 2014
Posted by: teter469
from china
still very happy with all the professional help i get
again great job great experience
again great job great experience
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program. Wouldn"t use another.
on April 10, 2014
Posted by: Knarf77
from Pensacola, FL
like that I can take my time to do my taxes, even weeks....!
What's great about it: easy with great help.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Problems but Turbotax Customer service fixed it
on April 10, 2014
Posted by: Ryawat
from Indiana
Very happy with final results. Taxes done for another year.
What's great about it: Fast and customer service online help really know their stuff
What's not so great: accidentally pushed wrong choice, didn't understand the explaination
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great filing experience
on April 10, 2014
Posted by: Georgeorl
from Orlando FL
Remembering how it used to be when filing taxes, the ease of using TurboTax causes me to wish that it had always been available.
Of course, it helps a lot if you have your records in order. But given that, jump in. You don't need to know how to swim.
What's great about it: The ease of riding the flow of the process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software on the market
on April 10, 2014
Posted by: andekrist
from Waco, TX
I've been using turbotax for years! Software imports info from previous years so there's less time spent entering personal bio information. Quick and easy! Do your taxes in an hour!
What's great about it: User friendly, saves info from previous years
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 10, 2014
Posted by: RosB
from Portland, Or
Would like to avoid the questions re Real Estate Professional qualification after I have answered them once on the Step by Step.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty easy
on April 10, 2014
Posted by: ImWonderful
from Houston (area), Texas
Least painful way I've found to do income tax.
What's great about it: Step-by step guidence, down-loads from financial institutions
What's not so great: Taxes are still a pain in the a**; come on congress-people, how about a federal sales tax?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eased my anxiety
on April 10, 2014
Posted by: Mirosh
from Long Island, NY
I have to say that except for having to input the data by hand (my fault, the electronic 2012 return was not available) I am filled with anxiety only because it was so easy this year. Every year there has been a snag, an unexpected unknown, but this year I will breathe when and only when I get my refund because it was too easy.
What's great about it: The help given and ease of navigating even better than last year which was very good
What's not so great: Still some ambiguity in spots
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com