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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
What happened to Turbo Tax
on April 9, 2014
Posted by: NowretiredCPA
from Vancouver, Washington
After many happy years of filing via Turbo Tax I ran into a real nightmare. TT would not update "missing" returns - including
1040 and therefore would not let me finish and file - so I found
someone else who had the program and arranged to use their computer - but - so help me - my FINAL try of many many - the
Upgrade FINALLY WORKED (about 2 hours ago) - so - as of 15
minutes ago I filed electronically without having to use the other computer. I probably tried about 15 times starting a few days ago until on 4/9/14 (my birthday!) it finally "came through" for me and I will be using TT again next year! - Duane Meador
1040 and therefore would not let me finish and file - so I found
someone else who had the program and arranged to use their computer - but - so help me - my FINAL try of many many - the
Upgrade FINALLY WORKED (about 2 hours ago) - so - as of 15
minutes ago I filed electronically without having to use the other computer. I probably tried about 15 times starting a few days ago until on 4/9/14 (my birthday!) it finally "came through" for me and I will be using TT again next year! - Duane Meador
What's not so great: Using Windows XP and TT Basic it WOULD NOT update forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 9, 2014
Posted by: MoonMullins
from Sacramento, CA
As always, TurboTax makes filing much easier.
Now if only it would assemble all my records in order for the year. ...
What's great about it: Quick and Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Refund
on April 9, 2014
Posted by: KatJack
from TN
We would highly recommend TurboTax
What's great about it: Easy to understand
What's not so great: unfamiliar with some of the terms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on April 9, 2014
Posted by: teter469
from china
still very happy with all the professional help i get
again great job great experience
again great job great experience
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program. Wouldn"t use another.
on April 10, 2014
Posted by: Knarf77
from Pensacola, FL
like that I can take my time to do my taxes, even weeks....!
What's great about it: easy with great help.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Problems but Turbotax Customer service fixed it
on April 10, 2014
Posted by: Ryawat
from Indiana
Very happy with final results. Taxes done for another year.
What's great about it: Fast and customer service online help really know their stuff
What's not so great: accidentally pushed wrong choice, didn't understand the explaination
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great filing experience
on April 10, 2014
Posted by: Georgeorl
from Orlando FL
Remembering how it used to be when filing taxes, the ease of using TurboTax causes me to wish that it had always been available.
Of course, it helps a lot if you have your records in order. But given that, jump in. You don't need to know how to swim.
What's great about it: The ease of riding the flow of the process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software on the market
on April 10, 2014
Posted by: andekrist
from Waco, TX
I've been using turbotax for years! Software imports info from previous years so there's less time spent entering personal bio information. Quick and easy! Do your taxes in an hour!
What's great about it: User friendly, saves info from previous years
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com