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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Nail Bitting
on April 10, 2014
Posted by: PATM187
from NJ
With limited time, there were too many problems. Had a printer failure and it was impossible to send the forms to another commputer for printing. Too many irrelvent qurstions, e.g address for the March of Dimes. Will not buy again.
What's great about it: ?
What's not so great: No telephone access for problems. Software would not load on primary coimmputer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 10, 2014
Posted by: Manfred2
from Aurora, IL
I didn't see an obvious way to sign out during prosess of working on taxes. Im not very computer savy and I was afraid to sign out for fear of not being able to get back in and of loosing all my info.
Also, when I used the back button, I don't think it always went back to previous page and allowed me to make changes.
Also, when I used the back button, I don't think it always went back to previous page and allowed me to make changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bit of a Hassle
on April 10, 2014
Posted by: ltf123
from Colorado Springs, CO
TurboTax worked fine for entering the information required to determine tax and properly calculating the refund for deceased relative. However, the requirements related to e-filing vs. paper filing were not clear and the information on the forum was contradictory and unsubstantiated.
What's great about it: Relatively easy to enter data.
What's not so great: Confusing as to requirements related to filing final taxes for deceased relative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on April 10, 2014
Posted by: Billmenot
from Jackson, TN
Unclear as to where Thrift Saving Plan distributions should be entered.
CSR Pensions info is there but a little hard to find especially if it's the first time.
Several times information was entered correctly but showed as an error then entered incorrect info and got the expected error, reentered the original info again and then the error cleared.
Used Turbo tax several times before but never had this kind of problem before. I either overlooked the help number or it was not in the program. FAQ did not help.
What's great about it: Does the math
What's not so great: No info on where to file TSP Distributions. Info entered but did not show up later.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Oh NO had to pay!
on April 10, 2014
Posted by: DMax0508
from New Jersey
Turbo tax is great for a basic return. If you have a return with anything slightly complicated I say head to a professional and let them do it. Too many things can go wrong without the advice of a professional.
What's great about it: The great thing about Turbo tax is that it takes you step by step
What's not so great: The bad part is when I have an error in the amounts deducted on my W2 it won't transmit til I change amounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax fanboy
on April 10, 2014
Posted by: Tcat99
from Melbourne, FL
I use Turbotax Basic and it covers every aspect of my return including stock transactions, rental property and business income. In past years, it actually caught a small mistake I had made with the ACRS depreciation schedule. I recommend Turbotax to everyone who does their own taxes. Even if you use a tax professional, you can save on fees by preparing an initial return and just having them do a review.
What's great about it: Absolutely the easiest tax program I've ever seen, AND it handles every tax situation I've thrown at it.
What's not so great: Can't think of a thing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Basic (CD)
on April 10, 2014
Posted by: horuho
from San Antonio, Texas
2013 version of TurboTax Basic was smooth use via step by step method, screen changes were instantaneous, prior year info was automatically entered, prompts for entries were excellent, ability to download financial information from financial institutions is critical in saving time completing the forms.
What's great about it: Ease of use, speed of use, coordination with previous years returns
What's not so great: Can't save Electronic Bookmark page in PDF -- could print it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OUR TAX RETURN IS MADE EASY AND ECONOMICAL
on April 10, 2014
Posted by: HPCOQUI
from BAYAMON, PUERTO RICO
I STARTED TO LIKE TURBO TAX, BUT IS A LITTLE DIFFICULT TO FING FORM 1116 AND INCLUDE THE FOREIGN INCOME. AFTER TRYING VARIOUS DAYS THEN THE FORM APPEARS. BUT AFTER ALL IS A GOOD TAX RETURN PROGRM.
THANK YOU FOR WORK HARD AND MAKE OUR LIFE MORE EASY
THANK YOU FOR WORK HARD AND MAKE OUR LIFE MORE EASY
What's great about it: EVERYTHING IS COMPUTED FOR ME
What's not so great: SECOND YEAR WITH PROBLEMS FINDIND FORM 1116
Written by a customer while visiting turbotax.intuit.com