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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
The Best
on January 24, 2014
Posted by: ortega8541
from oxnard, ca
great tool would recommend it to anyone
What's great about it: easy, fast, and detailed
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund is Fabulous
on January 24, 2014
Posted by: n5hdd
from Dallas TX
Very easy to use and with good details to guide you in the right direction...Keep up the good work
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax refund 2013
on January 25, 2014
Posted by: jtmosher
from Bronson, FL
good job done, first time user, liked it will do it again next year.
What's great about it: Done really fast
What's not so great: liked it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 25, 2014
Posted by: jehovah03
from Dallas,Tx
Extremely professional,easy to understand knowledgeable about taxes ,step by step introduction.Any 5yr could easily file a Turbo Tax, I love it !
What's great about it: Very detailed
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Early Experience
on January 25, 2014
Posted by: BigEve
from Colville, WA
I have used Turbo Tax for several years now and I am very satisfied with the program. I like the way it walks a person through all the tax forms line by line so that you have a chance to enter everything that pertains to you and nothing gets forgotten, yet still allows you to skip a line or form that you know does not apply to you. I feel much more confidant that my taxes are complete since I started using Turbo Tax in 2003. Before 2003 I always did my own taxes because I did not trust accountants since you and not the preparer are the one on the hook if your taxes are wrong. But I trust Turbo Tax to ask me all the right questions and give me a look at all I should consider so I don't miss anything.
What's great about it: Systematic proceedure through filling out the tax forms so nothing gets forgotten.
What's not so great: Failure to automatically take me back on forms that changed after the program updated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Switched after 10 years
on January 25, 2014
Posted by: woodgirl
from Piney Flats, TN
Was filing with online version, and was prompted to upgrade to Home Business edition. Since I have been using since 2003 and never had to do this in order to file a schedule c, I decided to call customer service. The girl sent me a download link for the desktop version and I e-filed from my desktop...problem solved.
What's great about it: Quick, easy, familiar
What's not so great: No schedule C in Basic online version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2014
Posted by: bobcholmes
Just as in years past, I did not have any difficulty doing my taxes with Turbo Tax. Only regret is that I don't have more dollars in the refund calculations. Seems as though that amount just gets smaller and smaller.
What's great about it: Even easy when you are 71 yrs old
What's not so great: None I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on January 26, 2014
Posted by: Harisri1
Great tool, I recommend strongly.
What's great about it: User friendly, great source of information, current on tax laws
What's not so great: Few steps are complicated, some places you have to see what really goes on to the forms to be sure
Written by a customer while visiting turbotax.intuit.com