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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
simple and efficient
on April 11, 2014
Posted by: wiseshopper
from San Antonio, TX
I really enjoyed using turbotax because it made the process that much easier.
What's great about it: Everything was easy to understand
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and complete!
on April 11, 2014
Posted by: TrishMcG
from St. Petersburg, FL
Have used Turbo Tax for many, many years and it continues to get easier and better. It helps one organize their taxable income and deductions and fills out all of the forms for you with associated worksheets. Easy to file; quick to get a refund!
What's great about it: Interview Process addresses all taxable situations
What's not so great: Nothing not to like
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Completed & Filed
on April 11, 2014
Posted by: ChasT2013
from Fort Myers, FL
Always like using TT & Intuit products. Easy to use, great info source for questions and answers easily understood. I would look to improve the following:
Not all of our 2012 TT return was populated in the 2013 fields.
This was the first time paying electronically and didn't see in the filing instructions right away; was prepared to send a check with the voucher. I do prefer to pay electronically; needed to go back then find the payment transmit info.
Thought at first we had to do "electronically" signatures; but found out we select PIN#'s and that seemed to work OK.
We use TT for our Business Tax and Intuit for payroll processing.
Thanks very much; we'll use TT next year
ChasT2013
What's great about it: Have used TT for at least 15 years always with good results.
What's not so great: Filing & paying instructions could be a bit more clear regarding options to pay by mail or electronically.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier Than Ever!
on April 11, 2014
Posted by: BulldogPete
from Avon Lake OH
The itemizing, crosschecking and analysis really helped me feel comfortable that all my data was captured.
What's great about it: Financial Downloads a real help
What's not so great: Couldn't find my bank PNC on list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I use TurboTax
on April 11, 2014
Posted by: Bobo4653
from Spokane, WA
I've been using TurboTax since it came out. This is a great product that has gotten better with time. I really like the "extras" - how my return compares to national averages, what's my chance of being audited, etc. I plan to continue to use TurboTax to file my returns, I see no reason to switch.
What's great about it: The guide is easy to follow, I have never been audited. Don't make too many more enhancements, the program works great!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great News - No Taxes Due!
on April 11, 2014
Posted by: Pacoo
from Fort Pierce, Florida
Very straight forward, easy to follow instructions. Especially liked summary comparisons of previous years entries for various categories. (Would like to see at least 3 year comparisons).
What's great about it: Easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AS PIE
on April 11, 2014
Posted by: Accountant24
from Farmersville, TX
Turbo tax keeps getting better. The summaries of income and expense items were invaluable during my review of my taxes. I looked at all the categories and compared to previous years. It could not be simpler.
What's great about it: income and expense summary pages are great in reviewing my return and finding what I need to focus on
What's not so great: interview for personal information at begining is a little long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy!!!
on April 11, 2014
Posted by: gamomof5
from Snellville Ga
Like how it shows me what changed from year to year. Great program I have used for years and will continue to use.
What's great about it: Guided me through step by step
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com