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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Easier Than Ever!
on April 11, 2014
Posted by: BulldogPete
from Avon Lake OH
The itemizing, crosschecking and analysis really helped me feel comfortable that all my data was captured.
What's great about it: Financial Downloads a real help
What's not so great: Couldn't find my bank PNC on list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I use TurboTax
on April 11, 2014
Posted by: Bobo4653
from Spokane, WA
I've been using TurboTax since it came out. This is a great product that has gotten better with time. I really like the "extras" - how my return compares to national averages, what's my chance of being audited, etc. I plan to continue to use TurboTax to file my returns, I see no reason to switch.
What's great about it: The guide is easy to follow, I have never been audited. Don't make too many more enhancements, the program works great!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great News - No Taxes Due!
on April 11, 2014
Posted by: Pacoo
from Fort Pierce, Florida
Very straight forward, easy to follow instructions. Especially liked summary comparisons of previous years entries for various categories. (Would like to see at least 3 year comparisons).
What's great about it: Easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AS PIE
on April 11, 2014
Posted by: Accountant24
from Farmersville, TX
Turbo tax keeps getting better. The summaries of income and expense items were invaluable during my review of my taxes. I looked at all the categories and compared to previous years. It could not be simpler.
What's great about it: income and expense summary pages are great in reviewing my return and finding what I need to focus on
What's not so great: interview for personal information at begining is a little long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy!!!
on April 11, 2014
Posted by: gamomof5
from Snellville Ga
Like how it shows me what changed from year to year. Great program I have used for years and will continue to use.
What's great about it: Guided me through step by step
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use and thorough
on April 11, 2014
Posted by: TPG1
from Tampa, FL
I have a lot of stock transactions. Turbo tax is pushing me to upgrade. I have a background for this and I do not see the reasoning or need. I am made to feel that I am not doing the taxes in a proper manner. Please explain. I have been using Turbo Tax since 1998.
What's great about it: Gets the job done
What's not so great: Pushing upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax
on April 11, 2014
Posted by: 01OldMan
from Corpus Christi, Tx.
Easiest way to file my income tax. I use Turbo Tax every year. I even ask for it as a Christmas present.
What's great about it: Very easy to use.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many add-on charges
on April 11, 2014
Posted by: oakox
from Rolla, MO
I started using TT more than a decade ago. It's remained reasonably simple to use, but by this year, it seemed there was either an added charge or a "sales opportunity" around every corner.
When I started using it, one state return was included, now the cost of a state return, together with filing fees, ran to more than the cost of the basic package.
Next year I'm looking at competitors before buying.
What's great about it: Fairly simple creation of forms
What's not so great: Added costs -- state, filing fee, dunning for "protection"
Written by a customer while visiting turbotax.intuit.com