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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
need to include state 1310
on April 11, 2014
Posted by: victhed
from NJ
I can't beleive i now have to go do the 1310 for MASS separately - you need to beef this area up or provide a refund if you do not
What's great about it: transfer from fed to state
What's not so great: for all the $$ that I was charged I I have to do 1310 manually
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
waits too long
on April 11, 2014
Posted by: sarahdear123
from Goodlettsville,Tennessee
I really liked the program since it was compatible with my computer !! Thanks for being available !!
What's great about it: easliy guided through questions
What's not so great: made me nervous when the program hesitated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent-as always
on April 11, 2014
Posted by: CanoeU57
from New Ulm, Texas
When I loaded Turbotax, I was not asked or prompted to do an update in order to download all the changes that happened after the disc was prepared. Later I had to ask for help in order to get the proper form for my sales tax deduction.
When I was ready to print the return, it was a little confusing as to whether you were telling me to save the return or print it. I decided to save to PDF and then print the return. You might want to review these instructions to make them a little more clear as to whether you are printing the return or saving it for file.
What's great about it: nothing's left out - it's like having your own CPA
What's not so great: Two minor problems which I'll discuss below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Program Ever
on April 11, 2014
Posted by: Luis010
from Ocala, Florida
I have always used Turbo - Tax and will continue too. I had to do vouchers for estimated taxes this year and I did not no what to do. The online help showed be how to do it, and it was easy. Thanks turbo tax for the many years of easy tax filing.
I also like the audit defense, glad I never had to use it.
Keep up the good work, and see you again next year!
Luis010
What's great about it: Very easy to use, Very Accurate
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Look at TurbTax
on April 11, 2014
Posted by: ArtandMargaret
from Yakima County, Washington
Having used TurboTax for several years, I probably could have filled out the information without the Guided tour and questions. Not wanting to miss anything, I chose the guided tour and it worked very well. However, I chose to list my deductions instead of taking the standard deduction, which was a mistake. At some point there should have been a choice to move on to the standard deduction.
After entering my information it appeared the program was ready to print my tax return, however instead there was a procedure for ordering for next year and other distractions. So I stopped and closed the program to take care of other necessary activities knowing I could come back to it later.. TurboTax should be recognized well enough that I would reorder without the ordering procedure being injected into my tax preparation.
What's great about it: Orderly procedure to Guide through Tax prepararation
What's not so great: Could have avoided deduction procedure
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Financially Friendly!!
on April 11, 2014
Posted by: Tonka1975
from Mohawk, TN
TurboTax is unbelievably easy to use. It is user friendly, even for someone who has never personally done their own tax return. It is safe and accurate!
What's great about it: So easy to use and understand!
What's not so great: Un needed information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Basic Rocks, State is Meh
on April 12, 2014
Posted by: AndyMar
TurboTax saved me more money than I thought I was going to based on my own work. This surprised me because my situation is such that I thought it was as simple as possible (I'd already filled out a 1040EZ).
This is for the Federal taxes. For state taxes, I didn't fill out my own paper work, but based on what I saw, it wasn't worth buying. The exemptions on the state taxes are obscure and probably don't apply to most people.
What's great about it: Saved More Than It Cost On Fed
What's not so great: State Taxes Do Not Require Tax Preparation Help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Junebug39
from Florida Panhandle.
I've used TurboTax for the past 11 years. My refund has always been direct deposited exactly 9 days after the day I file electronically.
What's great about it: Very easy to navigate.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com