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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
As I expected
on April 11, 2014
Posted by: Doll17623B
from Nevada
Great program for beginners with your program-all forms easily understood and easy to make corrections.
What's great about it: Easy access to forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX
on April 11, 2014
Posted by: acmedan
from Acme, WA
Overall pleased, just hate program glitches and help was of no help for them.
What's great about it: Ease of use.
What's not so great: It wouldn't let me e-file even though I downloaded the latest updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Return
on April 11, 2014
Posted by: rednerfed
from Lakewood, WA
Have used for at least 10 years and will continue to do so. Easy way to prepare taxes. Good job guys!!
What's great about it: Easy Steps to follow
What's not so great: Can't think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
need to include state 1310
on April 11, 2014
Posted by: victhed
from NJ
I can't beleive i now have to go do the 1310 for MASS separately - you need to beef this area up or provide a refund if you do not
What's great about it: transfer from fed to state
What's not so great: for all the $$ that I was charged I I have to do 1310 manually
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
waits too long
on April 11, 2014
Posted by: sarahdear123
from Goodlettsville,Tennessee
I really liked the program since it was compatible with my computer !! Thanks for being available !!
What's great about it: easliy guided through questions
What's not so great: made me nervous when the program hesitated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent-as always
on April 11, 2014
Posted by: CanoeU57
from New Ulm, Texas
When I loaded Turbotax, I was not asked or prompted to do an update in order to download all the changes that happened after the disc was prepared. Later I had to ask for help in order to get the proper form for my sales tax deduction.
When I was ready to print the return, it was a little confusing as to whether you were telling me to save the return or print it. I decided to save to PDF and then print the return. You might want to review these instructions to make them a little more clear as to whether you are printing the return or saving it for file.
What's great about it: nothing's left out - it's like having your own CPA
What's not so great: Two minor problems which I'll discuss below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Program Ever
on April 11, 2014
Posted by: Luis010
from Ocala, Florida
I have always used Turbo - Tax and will continue too. I had to do vouchers for estimated taxes this year and I did not no what to do. The online help showed be how to do it, and it was easy. Thanks turbo tax for the many years of easy tax filing.
I also like the audit defense, glad I never had to use it.
Keep up the good work, and see you again next year!
Luis010
What's great about it: Very easy to use, Very Accurate
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Look at TurbTax
on April 11, 2014
Posted by: ArtandMargaret
from Yakima County, Washington
Having used TurboTax for several years, I probably could have filled out the information without the Guided tour and questions. Not wanting to miss anything, I chose the guided tour and it worked very well. However, I chose to list my deductions instead of taking the standard deduction, which was a mistake. At some point there should have been a choice to move on to the standard deduction.
After entering my information it appeared the program was ready to print my tax return, however instead there was a procedure for ordering for next year and other distractions. So I stopped and closed the program to take care of other necessary activities knowing I could come back to it later.. TurboTax should be recognized well enough that I would reorder without the ordering procedure being injected into my tax preparation.
What's great about it: Orderly procedure to Guide through Tax prepararation
What's not so great: Could have avoided deduction procedure
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com