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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Financially Friendly!!
on April 11, 2014
Posted by: Tonka1975
from Mohawk, TN
TurboTax is unbelievably easy to use. It is user friendly, even for someone who has never personally done their own tax return. It is safe and accurate!
What's great about it: So easy to use and understand!
What's not so great: Un needed information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Basic Rocks, State is Meh
on April 12, 2014
Posted by: AndyMar
TurboTax saved me more money than I thought I was going to based on my own work. This surprised me because my situation is such that I thought it was as simple as possible (I'd already filled out a 1040EZ).
This is for the Federal taxes. For state taxes, I didn't fill out my own paper work, but based on what I saw, it wasn't worth buying. The exemptions on the state taxes are obscure and probably don't apply to most people.
What's great about it: Saved More Than It Cost On Fed
What's not so great: State Taxes Do Not Require Tax Preparation Help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: Junebug39
from Florida Panhandle.
I've used TurboTax for the past 11 years. My refund has always been direct deposited exactly 9 days after the day I file electronically.
What's great about it: Very easy to navigate.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More than Meets the Eye
on April 12, 2014
Posted by: LINE3
from Cerritos, CA
If you have someone to do your taxes, let them do it. esp. if its your first time using turbo tax. its user friendly yet time consuming with many updates needed in order to finish filing. took too long.
What's great about it: User Friendly
What's not so great: Too Many updates
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2014
Posted by: 002petsto
from Houston, TX
Found it inconvenient upon resuming preparation that program did not pick up where I stopped ------ had to go through items/areas previously completed.
Will definitely use again next year.
What's great about it: Walk through steps seemed thorough but easy to follow
What's not so great: Changed computers during year and found it difficult to get current year to pick up data from prior year's return..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had error from 1099-DIV import
on April 12, 2014
Posted by: Tanya29
from Manhattan, KS
I chose to import my 1099-DIV information. An error was given during the check at the end because there was no $0.00 in box 1(a). I'm not sure if that was a problem with the broker, or the import. But if the import...then could you make sure $0 translate as $0 and not as spaces/blanks. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always good!
on April 12, 2014
Posted by: FFBauer
from Katy TX
Easy, quick, smart way to do your own taxes
What's great about it: Easy, quick, smart way to do your own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and helpful
on April 12, 2014
Posted by: ragnork
from vill apark, il
If you have your forms it is quick and much better than trying to go through the process alone.
What's great about it: easy to follow
Written by a customer while visiting turbotax.intuit.com