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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
GOTTAREFUND!
on April 12, 2014
Posted by: DOUG2028
from BULVERDE, TX.
STARTED AT 5:30 PM, FILED AT 6:27 PM, EFFECTIVE AND FAST.
What's great about it: QUICK
What's not so great: A LITTLE REPETATIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but irritating
on April 12, 2014
Posted by: cynthiap
from Houston, TX
We live in Texas where there is no income tax.
If you can figure out how much sales tax I paid, why can't you figure out not to ask me - multiple times - about filing state taxes. We don't file them.
Please either get TT to know that I don't file a state return, or ask me once and no more.
What's great about it: Walks you through tax return step by step
What's not so great: Keeps asking if I want to file state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 12, 2014
Posted by: GrandmaMarilyn
from Alice, TX
I order TurboTax every year as it is the easiest for me.
What's great about it: Everything
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 12, 2014
Posted by: Jannnnnn
from colorado
Goes back to the income review and the deductions review page after every section. Then you have to page down to the bottom to hit 'continue.' Add a 'continue' icon at the top for those of us that don't review every section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on April 12, 2014
Posted by: oldguy9999
from Canyon, TX
I have used TurboTax for 20 years. It is easier than ever, and I like the PDF files of the last few years. No need to start TT if you want to look at your return.
What's great about it: Easy navigation
What's not so great: Did not offer auto-update as in past years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Return
on April 12, 2014
Posted by: GCH55
from Dallas, Texas
This is the first time using TurboTax, having for years used a professional service, but the cost is too much anymore. I have a lot to learn about the tax system, hence the rating above of "mostly easy to use" and "confusing". It is really my own ignorance that slowed me down. TurboTax appears to be well thought out, but I do not know enough about the tax laws to have made it effortless.
What's great about it: Mostly easy to use
What's not so great: Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my 2013 return
on April 12, 2014
Posted by: TWilson27
from Columbus, Ohio
The program is extremely easy to use and very detailed if you need to drill down into specific areas.
Biggest issue is that it would not let me load to my own machine. It claimed I did not have Admin rights (Windows 7)... yet I have all rights and "run as administrator" would not work either. I had to copy to my work pc to run the program. Sad that it would not work on my pc despite it working fine the year before.
What's great about it: very easy to use
What's not so great: could not load on my own pc - admin rights (that I do have)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 12, 2014
Posted by: SandyBritches
from Up North Michigan
Covers everything and makes e filing very convenient.
What's great about it: Too easy. Takes less time every year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com