Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Like It!
on February 6, 2014
Posted by: Robin6
Logic is problematic on occasion but one can go to the forms to see how the arithmetic works. Going to the IRS Pubs, does not make it easier to understand.
What's great about it: I like the questionnaire process. Simple and straigt forward.
What's not so great: Sometimes the logic of why stuff gets done the way it is in Turbotax is not understandable.
I've been using turbo tax for years and have highly recommended it to family and friends. Depending on your personal requirements, there is a turbo tax package available from basic to business needs that will yield excellent results.
What's great about it: Effortless
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
You should be able to choose the same nickname as anyone else for this review. There are too many people in this world to not pick the same one. I had to choose at 4 before I found one. That is not cool. This is just a review.
What's not so great: Choosing nicknames
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've been using Turbo Tax for years and have never been disappointed. This is the first time that I've imported investment info from my financial institution. Made the process even better.
A very wonderful program, it was my first time using Turbo Tax and it was very easy and simple with the step by step tutorial. I just wish i knew ahead of time that i need information from my last years return.
What's great about it: Very easy to enter information
What's not so great: I didn't know i need information from my last years return
It was easy to do but felt there was a sales pitch now and then. Would have been nice to see a status bar telling me how much longer I had to go. Felt that some things were missing such as I didn't see where I could add in my safe deposit box, which I recall I could do in past returns. So I feel like I missed some things. Was surprised that not much change this year other than purchasing a new car but my return was about 1/2 of what it has been in the last 10 years. Haven't changed my deductions, income hasn't gone up much and still own the same house. So was surprised it wasn't more coming back. this form has been a pain on putting in a nickname, had to do it 4 times before something was accepted.