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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Much More Difficult than in the past
on April 13, 2014
Posted by: RVAfiler
from Richmond, Va
I "downloaded" the update for the 2013 software 4 times. It would not allow me to download the Virginia forms and it would not transmit my tax return electronically. I could not figure out how to reach a turbotax professional on your website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product!
on April 13, 2014
Posted by: Ta53s
from louisiana
Recommend TurboTax to all my friends anytime taxes are brought up.
Try it once and you will never file taxes any other way!!
Try it once and you will never file taxes any other way!!
What's great about it: ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but comes up short on entering MLP sales
on April 13, 2014
Posted by: dkunko
from Arlington, TX
I filed my first Turbotax return in 1997 and fell in love with how easy it was to enter the information and file my return. It's only gotten better over the years. My returns are getting a little more complicated now so I'm hoping TT will keep up with the complexity of my return.
What's great about it: Very easy to enter information for the most part. Very intuitive and helpful
What's not so great: Sale of MLP stocks very difficult to figure out how to entery ordinary gain/loss information. Should be much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great except for the sales tax part
on April 13, 2014
Posted by: KSVE
from Gainesville, FL
the sales tax form was not available and I had purchased two big ticket items this year
What's great about it: easy to follow instructions and great descriptions of each item
What's not so great: sales tax form missing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Missing forms
on April 13, 2014
Posted by: HardToFind
from Tallahassee, Fl
Should make it easier to include additional forms such as 5329. Found contradictory advice and no way to access from the program.
What's great about it: Straight tax form easy
What's not so great: Added forms not so much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing is a breeze
on April 13, 2014
Posted by: Stevobevo
from Austin, Texas
I have used Turbo Tax for over 10 years of tax returns. I have never had a problem with my returns or the IRS. Even when I sold several shares of stocks, Turbo Tax helped explain every thing clearly and my return was accurate. Online help always answers my questions completely.
What's great about it: Convenient, easy to use and always accurate
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy!
on April 13, 2014
Posted by: Tsundoku
from San Marcos, TX
Turbo Tax made preparing our taxes easy and quick. It stepped us through it with understandable language and many checks for accuracy.
What's great about it: Step by step tax preparation
What's not so great: Still had to do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Yeah Federal Taxes are done!
on April 13, 2014
Posted by: Sue87
from Camp Hill, PA
I liked having the search icon to find things. The help center was great! It helped answer the questions I had, otherwise I would not have been able to finish the taxes until Monday, because I would have had to talk with "Loan Services" at my bank.
Unfortunately, this is now the 2nd year in a row where we could not e-file and have to print out another copy - use our ink. Which is very expensive and we just replaced them all. Now I have to have my hubby do the leg work and go to the post office. We may decide not to do Turbotax next year because of this fact. It's a huge time saver, not to mention it allows us to get our money back sooner. We expected we would be able to take advantage of and we couldn't.
What's great about it: Help Center and Search
What's not so great: Could not e-file
Written by a customer while visiting turbotax.intuit.com