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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Lacking for International Customers
on April 13, 2014
Posted by: BTLondon
from London, UK
Needs more international functionality.
What's great about it: Does the job
What's not so great: Lots of manual work for international filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Turbotax experience
on April 13, 2014
Posted by: SonnyGentry
from Memphis, TN
When I tried to e-file, file didn't go through due to "updates required" although I had just updated. I had to close Turbotax and then re-open it (iMac) before e-file would work.
Often, too many steps were required to go directly to a form I wanted to work on. I'd like to be able to open Turbotax and go directly to a form.
Overall, a fine program. I've used it many years now.
What's great about it: Generally very good
What's not so great: Some problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX 2013
on April 13, 2014
Posted by: REDS0X4EVER
from SAN ANTONIO, TX
I USED TO USE BUSINESS & HOME WITH MY WIFE WHEN WE PREPARE RETURNS OF OTHERS. NOW I USE BASIC WHICH WORKS FOR ME AS I ONLY PREPARE FOR MY DAUGHTER, ONE FRIEND AND MYSELF.
What's great about it: BASIC IS SIMPLE TO USE. i LIKED IT
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Much More Difficult than in the past
on April 13, 2014
Posted by: RVAfiler
from Richmond, Va
I "downloaded" the update for the 2013 software 4 times. It would not allow me to download the Virginia forms and it would not transmit my tax return electronically. I could not figure out how to reach a turbotax professional on your website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product!
on April 13, 2014
Posted by: Ta53s
from louisiana
Recommend TurboTax to all my friends anytime taxes are brought up.
Try it once and you will never file taxes any other way!!
Try it once and you will never file taxes any other way!!
What's great about it: ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but comes up short on entering MLP sales
on April 13, 2014
Posted by: dkunko
from Arlington, TX
I filed my first Turbotax return in 1997 and fell in love with how easy it was to enter the information and file my return. It's only gotten better over the years. My returns are getting a little more complicated now so I'm hoping TT will keep up with the complexity of my return.
What's great about it: Very easy to enter information for the most part. Very intuitive and helpful
What's not so great: Sale of MLP stocks very difficult to figure out how to entery ordinary gain/loss information. Should be much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great except for the sales tax part
on April 13, 2014
Posted by: KSVE
from Gainesville, FL
the sales tax form was not available and I had purchased two big ticket items this year
What's great about it: easy to follow instructions and great descriptions of each item
What's not so great: sales tax form missing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Missing forms
on April 13, 2014
Posted by: HardToFind
from Tallahassee, Fl
Should make it easier to include additional forms such as 5329. Found contradictory advice and no way to access from the program.
What's great about it: Straight tax form easy
What's not so great: Added forms not so much
Written by a customer while visiting turbotax.intuit.com