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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Great Product
on April 13, 2014
Posted by: thassmei
from San Antonio, Texas
It's very easy to use. It walks me thru the steps, to make sure I enter everything I possibly can. It keeps track of my information from year to year, which helps me see if I've missed something, and helps me make sure my numbers are correct. It can even import a lot of the information, which helps reduce error. I like it so much, this is my fifth (at least) year using it.
And, as a fairly literal person, I love the way it says: Just a moment; Well, we know it's taking more than a moment; We're almost done. It really helps put up with any delay.
And, as a fairly literal person, I love the way it says: Just a moment; Well, we know it's taking more than a moment; We're almost done. It really helps put up with any delay.
What's great about it: very easy to use. finds lots of credits. makes it almost as easy to file as 1040EZ.
What's not so great: well, you do have to buy it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Enough
on April 13, 2014
Posted by: mrtripf4f
from Grand Prairie, TX
Every things there. I didn't have to go through or look up any confusing rules or laws. The step by step process almost made doing taxes fun.
What's great about it: Didn't have to go through and look up any confusing rules and laws.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 13, 2014
Posted by: xxxccc
from Indiana
I think your fee for the state filing is outrageous! Indiana has a pretty simple tax form and its not worth it at all. Last year I tried efiling with Turbotax and getting the rebate was hassle. Never again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy e-file
on April 13, 2014
Posted by: amri
from Fort Lauderdale Florida
For some reason I had to go back to do my sales tax and my interest, not sure why I missed the first go round. Can you make this more visible.! Thanks
What's great about it: quick, easy, tax for dummies!, its done.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on April 13, 2014
Posted by: DonnSearle
from Houston, Texas
Still the best of the self-help tax preparation products.
What's great about it: Detailed "walk-through" of Form 1040
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
In Round Numbers...
on April 13, 2014
Posted by: OleTimeUser
from Texas
Turbo Tax certainly helps me insure that I don't forget anything, but I am sometimes confused when Turbo Tax numbers don't agree with numbers from my spreadsheet.
Rounding might have helped a bit when we used a pencil and pad to do the necessary computations, but I can see no advantage to rounding when speedy computers are doing the computations for us. And the rounding sometimes makes it harder to verify from whence the numbers are coming.
You should at least consider holding off on the rounding until the final result is to be entered on an official IRS form. Frankly, I don't even see a need for rounding then.
At the very least, you should give the user the option of choosing whether to round off numbers at all.
Thanks for considering my requests.
Ole Timer
Ole Timer
What's great about it: Turbo Tax helps make sure all bases are covered.
What's not so great: Premature rounding of entered amounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Tax Management
on April 13, 2014
Posted by: IAmHisIAm
from Fort Wayne, IN
It is unreasonable to think that people wont need to file a state return, so having an additional cost for the first state return is ridiculous. It should be included in the base price of the product.
I love using Turbo Tax, it is very easy.
What's great about it: Easy to use and thorough
What's not so great: additional prices for state returns and efiling
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
stress free filing for a free lancer
on April 13, 2014
Posted by: Jamiam99
from Windsor, Cal
I am a free lance musician and babysitter while I went back to school for medical assisting. I only had 2 W2s and a 1098-T and most of my wages came from babysitting so I always stress out because I don't fit in the conventional boxes. Turbo tax was like an old friend who walked me through the process gently. I liked that it asked for information, but took the time to let you know the topic and data would be revisited at a later time. Turbo tax kept me informed and relieved a lot of stress. I would recommend Turbo Tax to anyone!!!
What's great about it: easy peasy
What's not so great: didn't know i had to keep scrolling down
Written by a customer while visiting turbotax.intuit.com