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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3
In Round Numbers...
on April 13, 2014
Posted by: OleTimeUser
from Texas
Turbo Tax certainly helps me insure that I don't forget anything, but I am sometimes confused when Turbo Tax numbers don't agree with numbers from my spreadsheet.
Rounding might have helped a bit when we used a pencil and pad to do the necessary computations, but I can see no advantage to rounding when speedy computers are doing the computations for us. And the rounding sometimes makes it harder to verify from whence the numbers are coming.
You should at least consider holding off on the rounding until the final result is to be entered on an official IRS form. Frankly, I don't even see a need for rounding then.
At the very least, you should give the user the option of choosing whether to round off numbers at all.
Thanks for considering my requests.
Ole Timer
Ole Timer
What's great about it: Turbo Tax helps make sure all bases are covered.
What's not so great: Premature rounding of entered amounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Tax Management
on April 13, 2014
Posted by: IAmHisIAm
from Fort Wayne, IN
It is unreasonable to think that people wont need to file a state return, so having an additional cost for the first state return is ridiculous. It should be included in the base price of the product.
I love using Turbo Tax, it is very easy.
What's great about it: Easy to use and thorough
What's not so great: additional prices for state returns and efiling
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
stress free filing for a free lancer
on April 13, 2014
Posted by: Jamiam99
from Windsor, Cal
I am a free lance musician and babysitter while I went back to school for medical assisting. I only had 2 W2s and a 1098-T and most of my wages came from babysitting so I always stress out because I don't fit in the conventional boxes. Turbo tax was like an old friend who walked me through the process gently. I liked that it asked for information, but took the time to let you know the topic and data would be revisited at a later time. Turbo tax kept me informed and relieved a lot of stress. I would recommend Turbo Tax to anyone!!!
What's great about it: easy peasy
What's not so great: didn't know i had to keep scrolling down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplifies my Life!
on April 13, 2014
Posted by: Scott77
from Anchorage, AK
I have used Turbo Tax for several years now and it has improved ease of use every year. I couldn't be more pleased with the minimal amount of time it takes to complete my taxes and the "sleepability" it gives me knowing all documents are filled out and submitted properly. Kudos!
What's great about it: Incorporates prior year information, greatly simplifying data input.
What's not so great: None found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: Kemperpj
Parts of the K-1 forms were confusing. When asked for the state where dividends were paid, does that mean the state of origin of the dividends or the state where the investment company is located which channeled the dividend on to me. If it is the former a lot of my dividends were foreign. There is no way to enter "foreign."
What's great about it: I like the step by step process.
What's not so great: Some parts of the K-1 forms were confusing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on April 13, 2014
Posted by: mozambi1
from San Antonio, Texas
No additional comments
What's great about it: Generally very complete and easy to follow. It was not very clear on the sale of some stock whether I filled it out cor
What's not so great: Didn't find out IRS didn't have sales tax until too late to get the info in.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly!
on April 13, 2014
Posted by: LoraEB
from Sugar Land, TX
Absolutely love Turbo Tax. So easy. I use it every year! Last minute, but I'll be able to sleep tonite!
What's great about it: Excellent program!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Intuit Turbo Tax Basic
on April 13, 2014
Posted by: Disappointed998
from Brenham, Texas
I could have prepare paper forms with pen faster. After Paying for program, it did not allow e-file after being forced to update the program at three different stages. Update upon starting, updating forms, then update again on failed attempt to e-file.
What's great about it: form easy to fill out
What's not so great: 3 hours to file with all the downloads, still wouldn't e-file.
Written by a customer while visiting turbotax.intuit.com